Jimmy John's

3.7

257 reviews

Business Details

Sandwich Restaurant

Jimmy John's

3365 Washtenaw Ave, Ann Arbor, MI

48105, United States

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 9:00 PM

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3.7

257 reviews

5 stars

130

4 stars

3 stars

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1 star

AI-generated from recent customer reviews

Many customers reported long delivery times, often exceeding an hour, and issues with third-party delivery services.

Feedback indicates a mix of experiences with staff, ranging from friendly and accommodating to rude and dismissive.

Numerous reviews highlighted frequent mistakes with orders, including incorrect items and special requests not being followed.

While some customers praised the food quality, others expressed dissatisfaction with the preparation and freshness of their sandwiches.

Several reviews noted that the location often closed earlier than advertised, leading to customer frustration.

DF
David Franzonello
Nov 20, 2025
5.0
The food is great, the people are friendly, and it’s freaky fast!
BL
Breanna Long
Oct 7, 2025
1.0
This location no longer delivers themselves it is a third party. EXPECT DELIVERY TO TAKE 60+ MINUTES. I’ve ordered 3x and each time it has taken an hour or longer. I want “freaky fast” Jimmy Johns back :(
JV
Jess vdBoom
Sep 13, 2025
5.0
Always love coming by here for my lunch break, I order for pickup and it's always done in plenty of time and perfect each time however I customize it! Jimmy John's fan here 🥰😍
SD
Sebastian Davis
Aug 20, 2025
5.0
Exremely nice staff!!