Five Guys

4.2
1017 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3601 Washtenaw Avenue in Ann Arbor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3601 Washtenaw Avenue, Ann Arbor, MI
48104, United States

Hours

Reviews

4.2
1,017 reviews
5 stars
599
4 stars
226
3 stars
96
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the burgers and fries, although some noted issues with freshness and preparation.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received.

Service

The staff received positive feedback for being friendly and helpful, though there were some complaints about slow service and order accuracy.

Cleanliness

The restaurant was often described as clean, but there were occasional reports of unsanitary conditions.

Atmosphere

The atmosphere was noted as pleasant, though some customers found it too loud and uncomfortable due to temperature issues.
  • CC
    CrazyDad
    3 days ago
    1.0
    The food was very greasy and very overpriced. Would not recommend
  • LM
    Linda McKinney
    5 days ago
    3.0
    2 cheeseburger meals 1 hamburger was 50$+
  • CP
    Charlie Polenz
    5 days ago
    5.0
    I only saw 4 guys but the food was delectable
  • MM
    m271
    Oct 24, 2025
    3.0
    Expensive, but then everything is expensive. Cajun fries were delicious burger was good. Staff was very nice.
  • MR
    Michelle Ryan
    Oct 21, 2025
    5.0
    Love this place, prices are reasonable and I love that they have vinegar so I can put it on my fries and free fresh peanuts. Service is great and atmosphere is always clean

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.