Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3601 Washtenaw Avenue in Ann Arbor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,020 reviews
5 stars
601
4 stars
227
3 stars
97
2 stars
34
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, noting them as delicious, though some experienced issues with freshness and preparation.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received.
Service
The staff received positive feedback for being friendly and helpful, although there were some complaints about order accuracy and responsiveness.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
Atmosphere
The dining area was described as loud by some, and there were mentions of uncomfortable temperatures during visits.
- MWMYSTIFIED BY GOD Anthony WilsonDec 29, 20254.0Somehow the online ordering system didn't send over any of my fixns. Not sure how that happened but they were nice enough to fix it for me. The burger had potential but lacked seasoning. The fries were awesome.
- SRStanley RileyNov 28, 20253.0Food and service was great. Place was dirty, sticky tables, food on the chairs, floor. The whole dining area was slimed
- CCCrazyDadNov 22, 20251.0The food was very greasy and very overpriced. Would not recommend
- LMLinda McKinneyNov 20, 20253.02 cheeseburger meals 1 hamburger was 50$+
- CPCharlie PolenzNov 20, 20255.0I only saw 4 guys but the food was delectable
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3601 Washtenaw Avenue accept reservations?
No, this Five Guys location does not accept reservations.
What types of payment are accepted at this Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the delivery hours for Five Guys at this location?
Delivery is available Monday to Wednesday and Sunday from 11:00 AM to 7:30 PM, and Thursday to Saturday from 11:00 AM to 10:30 PM.
Does Five Guys offer delivery and pickup services?
Yes, this location offers both delivery and in-store pickup services.
What meals are served at Five Guys in Ann Arbor?
This Five Guys serves lunch and dinner.
Is the Five Guys restaurant at 3601 Washtenaw Avenue wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
How can I customize my order at Five Guys?
You can choose from more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What nearby places can I visit before or after enjoying a meal at Five Guys?
Nearby places include DIVA NAIL SPA ANN ARBOR if you want to relax with a nail treatment, Cold Stone Creamery for ice cream desserts, and Noodles & Company for another dining option.
Is there coffee nearby if I want a drink after my meal at Five Guys?
Yes, Starbucks is close by offering a variety of coffee and other beverages to enjoy after your meal.
Where is Five Guys located within Ann Arbor?
Five Guys is located at 3601 Washtenaw Avenue inside or near Arborland Mall in Ann Arbor, MI 48104.