Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3601 Washtenaw Avenue in Ann Arbor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the food quality, particularly the burgers and fries, although some noted issues with freshness and preparation.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received.
Service
The staff received positive feedback for being friendly and helpful, though there were some complaints about slow service and order accuracy.
Cleanliness
The restaurant was often described as clean, but there were occasional reports of unsanitary conditions.
Atmosphere
The atmosphere was noted as pleasant, though some customers found it too loud and uncomfortable due to temperature issues.
CC
CrazyDad
3 days ago
1.0
The food was very greasy and very overpriced. Would not recommend
LM
Linda McKinney
5 days ago
3.0
2 cheeseburger meals 1 hamburger was 50$+
CP
Charlie Polenz
5 days ago
5.0
I only saw 4 guys but the food was delectable
MM
m271
Oct 24, 2025
3.0
Expensive, but then everything is expensive. Cajun fries were delicious burger was good. Staff was very nice.
MR
Michelle Ryan
Oct 21, 2025
5.0
Love this place, prices are reasonable and I love that they have vinegar so I can put it on my fries and free fresh peanuts. Service is great and atmosphere is always clean
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3601 Washtenaw Avenue accept reservations?
No, this Five Guys location does not accept reservations.
What types of payment are accepted at this Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the delivery hours for Five Guys at this location?
Delivery is available Monday to Wednesday and Sunday from 11:00 AM to 7:30 PM, and Thursday to Saturday from 11:00 AM to 10:30 PM.
Does Five Guys offer delivery and pickup services?
Yes, this location offers both delivery and in-store pickup services.
What meals are served at Five Guys in Ann Arbor?
This Five Guys serves lunch and dinner.
Is the Five Guys restaurant at 3601 Washtenaw Avenue wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
How can I customize my order at Five Guys?
You can choose from more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What nearby places can I visit before or after enjoying a meal at Five Guys?
Nearby places include DIVA NAIL SPA ANN ARBOR if you want to relax with a nail treatment, Cold Stone Creamery for ice cream desserts, and Noodles & Company for another dining option.
Is there coffee nearby if I want a drink after my meal at Five Guys?
Yes, Starbucks is close by offering a variety of coffee and other beverages to enjoy after your meal.
Where is Five Guys located within Ann Arbor?
Five Guys is located at 3601 Washtenaw Avenue inside or near Arborland Mall in Ann Arbor, MI 48104.