Chipotle Mexican Grill

Reviews

• RJ

  Rynae Jasmine

  4 days ago
  1.0
  Always out of things like how are you out of something after you just opened, i’m not understanding what’s being done while prepping. this location is always a disaster! I thought coming when they first open would be better but no.
• DF

  Diego Foster

  Feb 17, 2026
  1.0
  They serve you no portions and are rude. This place sucks.
• LC

  Lucas Chen

  Feb 17, 2026
  2.0
  I have not been able to get chicken here for a year. Its always "10-15" more minutes. You would think a year is plenty of time for management to trivially adjust their operations so people can choose options on the menu, and not "which of these remaining options sound satisfactory". 2 stars because i can take as many forks as it takes to make up for the shortcomings here.
• PR

  P R

  Feb 2, 2026
  1.0
  I don't think I've ever had a service experience this bad anywhere. They had one person managing the entire line (at like 1:00, not an empty time). I wait for 15-20 minutes and become the 3rd person in line. Then, they announce the entire line is closing so they can fill a catering order. So we all have to leave. If you do not punish restaurants for giving you bad service then there is no incentive for them to improve. For that reason, I'm never going to any Chipotle ever again, as brutal as that sounds. This is the worst time, but not the first time.
• KH

  Kelsey Hofe

  Jan 27, 2026
  1.0
  SOUR CREAM OUTSIDE THE BOWL! I consider myself a connoisseur of Chipotle establishments. As a frequent guest of Chipotle cuisine and restaurant experiences, I know a thing or two about the way things work. I know my way around the buffet. I know my way around the beans. Unfortunately, my experience at this particular location was less than slay. I get the same order every time: brown rice, black beans, chicken, pico, sour cream, cheese, and lettuce, in that order. I know because I have memorized every step of this heavenly process. I have my chipotle order hung up and framed on the wall of my kitchen so that I may always be reminded of the promised land. But, back to the story. I approach the buffet after a long wait. I am un-greeted by a gentleman who spoke no words. He did not begin the special tango all Chipotle crew-members engage in with us guests. What kind of rice? What kind of bean? What protein would you like? None of those magical words were uttered. But nevertheless, I persisted. I spoke aloud my dream concoction of ingredients, leading us through this dance. But once we got to the sour cream section, the crew-member dunked his spoon into it haphazardly, spilled sour cream all over his gloves, his arm, the counter, my bowl. He then placed the lid on my bowl, covering the entirety of the outside of the bowl in sweet sweet sour cream. Now, I love the stuff. But I prefer my sour cream to be consumed along with the contents of the inside of the bowl. Not the outside, that silly goose. All that being said, I paid for my meal, ate the whole thing, and started going to the Briarwood Mall Chipotle instead. I love you, goodbye. (EDIT: NOT STATE STREET I MEANT STADIUM I AM NEW HERE)

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