Business Details
About
Mexican Restaurant
Chipotle Ann Arbor Go Blue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- DeliveryAvailable
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,006 reviews
5 stars
294
4 stars
214
3 stars
109
2 stars
64
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported rude and unresponsive staff, with many experiences highlighting poor customer service and disrespectful behavior.
Portion Sizes
Numerous reviews mentioned that portion sizes were significantly smaller than expected, leading to dissatisfaction regarding value for money.
Ingredient Availability
Many customers noted that the restaurant frequently ran out of key ingredients, often during peak hours, which negatively impacted their dining experience.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash bins and unsanitary food handling practices being common complaints.
Online Orders
Customers expressed frustration with online orders, citing issues with incorrect items, missing ingredients, and delays in pickup.
- NRNeil too RealDec 18, 20251.0Skimpy bowl, skimpy chimichurii. Asked for light cheese and got extra. Exployees couldn’t care less!
- CLCyle LoweDec 16, 20255.0Food sodas chips salsa good staff cool to
- RDRyan DavisDec 11, 20251.0Food is good. Service however, is the WORST I have ever encountered at a chipotle in my life. Portion sizes are awful, you don't get nearly the right amount of food for the price, and if you go up to ask them about the portions, the workers will look at you like a lost dog... I do not recommend going to this location, there are plenty of other chipotles in the area that are very well maintained, with good staff.
- CZChris ZhobroDec 9, 20251.0Every time I visit this chipotle the quality goes down every single time. They never have anything ready, are always out the main ingredients and take extra long when trying to make the protein. On top the limited selection, after choosing anything the portion is the smallest I have ever seen than at any other chipotle. The one little scoop of 5 pieces of steak is not going to suffice a grown man, and when I ask for extra to even PAY and make it double of the protein, the next scoop is even smaller. The staff treats everyone around disrespectfully and even after all the nice efforts I have tried it has not worked at this location. I am very dissapointed in the food quality as well, if you are going to give me 5 small cut pieces of steak can that steak at least be hot as well? Something must be done with this location.
- ZHZachary HoganDec 6, 20251.0I was told that she had to stick to a certain portion for rice and beans and barely filled up my burrito, even when I asked for double. Not even for meat btw. This Chiptole will screw you over.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Ann Arbor?
Chipotle Mexican Grill in Ann Arbor is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Ann Arbor?
It is located at 235 S State St, in a plaza in front of Tel-Twelve Mall, Ann Arbor, MI 48104.
Does Chipotle Mexican Grill in Ann Arbor offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
Is it possible to order online from Chipotle Ann Arbor?
Yes, you can order online through their website at https://order.chipotle.com or via their Apple app.
How can I contact Chipotle Mexican Grill in Ann Arbor by email or phone?
You can email them at mi.1219.annarbor@chipotle.com or call +1 734-794-0800.
What payment methods are accepted at Chipotle Ann Arbor?
Chipotle accepts credit cards and provides services including catering and gift cards.
Are there any entertainment venues near Chipotle Mexican Grill Ann Arbor?
Yes, The State Theatre and The CoOp are nearby venues where you can enjoy movies, theatre, and live performances.
Can I visit some retail stores close to Chipotle after dining?
Certainly, Target Ann Arbor State Street, Urban Outfitters, and The Victors Collection are nearby retail options for shopping.
Are there other dining options near the Chipotle in Ann Arbor?
Nearby dining options include Piada Italian Street Food, Earl of Sandwich, Potbelly Sandwich Shop, Michigan Creamery, Sweetgreen, and Starbucks.