Business Details
About
Mexican Restaurant
Chipotle Ann Arbor Go Blue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- DeliveryAvailable
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,002 reviews
5 stars
293
4 stars
214
3 stars
109
2 stars
64
1 star
322
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and a lack of attentiveness.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, with many customers feeling that they were not receiving adequate food for the price paid.
Cleanliness
The restaurant was often described as dirty, with overflowing trash bins and unclean dining areas, leading to concerns about hygiene.
Ingredient Availability
Many customers noted that the location frequently ran out of key ingredients, such as meats and vegetables, often well before closing time.
Order Accuracy
There were multiple complaints about incorrect orders, including missing items and poorly assembled meals, particularly with online orders.
- PMPatrick Mason6 days ago1.0I come here pretty regularly and it is without a doubt the worst Chipotle I have been to in my entire life. I just got a bowl and I can see the bottom of the bowl. You’d think they’re rationing food around here. Went this afternoon and they ran out of everything but Steak. They barely had enough steak to fill the palm of someone’s hand. Clearly very poorly run - constant run outs, and atrocious portion sizes. The store is a complete mess as well. If you have a car, just go to a different Chipotle. The State Street Chipotle is an insult to the Chipotle brand and franchise.
- MSMaria SaadNov 5, 20255.0To the 11.05.25 Lunch team 👏👏👏. This place is very busy at lunch , today the line was never stopping and the team was always polite and smiling to each customer .
- AOandrea oNov 1, 20251.0I was warned that I’d have to wait for the chips to be made and then waited 30 minutes. After 15, I asked the guy when the chips would be ready and he just said “I don’t know” without even looking at me.
- MJMya JohnsonOct 27, 20253.0Firstly, I want to say the food IN MY OPINION be good. I never had a bad experience with my food here however the service is actually very terrible. They do not give you the right portion size at all. They give you VERY little. I swear one time I asked the Asian guy to give me more steak please and he added TWO pieces of steak onto the spoon and put it in my bowl. Then what kills me is they have the nerve to catch an attitude when you ask them nicely to do their job. They also need to do a better job with the cleaning of the place. When you get your food the station be dirty… Also another big issue is they RUN OUT of items way before they even close. Like today, they ran out of 3 or 4 different kinds of meat and it was only 7:00… Mind you, they close at 11. That is absolutely ridiculous. They need to find a better way to run their establishment because this isnt it.
- CTCole TalbotOct 27, 20251.0This location has been consistently terrible for the last two years, and today they decided to do a massive catering order in the middle of dinner rush, holding up the entire line for 15 minutes. There’s always trash everywhere, napkins are always empty, drink machine is always out, they’re always out of ingredients, mobile orders are never ready on time, etc.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Ann Arbor?
Chipotle Mexican Grill in Ann Arbor is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Ann Arbor?
It is located at 235 S State St, in a plaza in front of Tel-Twelve Mall, Ann Arbor, MI 48104.
Does Chipotle Mexican Grill in Ann Arbor offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
Is it possible to order online from Chipotle Ann Arbor?
Yes, you can order online through their website at https://order.chipotle.com or via their Apple app.
How can I contact Chipotle Mexican Grill in Ann Arbor by email or phone?
You can email them at mi.1219.annarbor@chipotle.com or call +1 734-794-0800.
What payment methods are accepted at Chipotle Ann Arbor?
Chipotle accepts credit cards and provides services including catering and gift cards.
Are there any entertainment venues near Chipotle Mexican Grill Ann Arbor?
Yes, The State Theatre and The CoOp are nearby venues where you can enjoy movies, theatre, and live performances.
Can I visit some retail stores close to Chipotle after dining?
Certainly, Target Ann Arbor State Street, Urban Outfitters, and The Victors Collection are nearby retail options for shopping.
Are there other dining options near the Chipotle in Ann Arbor?
Nearby dining options include Piada Italian Street Food, Earl of Sandwich, Potbelly Sandwich Shop, Michigan Creamery, Sweetgreen, and Starbucks.