Buffalo Wild Wings

3.7
2480 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3150 Boardwalk Drive, Ann Arbor, MI
48108, United States

Hours

Reviews

3.7
2,480 reviews
5 stars
935
4 stars
674
3 stars
395
2 stars
175
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, food, and drinks, with some experiencing no service at all.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food.

Takeout Problems

Frequent issues with takeout orders, including missing items and incorrect orders, were reported by multiple customers.
  • DD
    Dallas
    4 days ago
    5.0
    Came in to dine in for the first time in 3 years and got amazing service!
  • BS
    Brian Stuart
    5 days ago
    5.0
    Late night drinks were great. Friendly staff and the beer was cold.
  • CR
    Caleb Rothschild
    Nov 8, 2025
    5.0
    I have been to this buffalo Wild Wings location many times and never once had a bad experience. The staff is always very accommodating and friendly. Since, I am younger most waiters/waitresses at other restaurants do not spend much time at my table however at this location, my cup is always full and the staff takes the time to check in on me. Highly recommend this location to anyone!
  • AG
    Angela Grajczyk
    Nov 2, 2025
    1.0
    I swear I thought I was being pranked bc I have never seen such a joke of a restaurant. I came in and placed a to go order for 2 grilled chicken breast, I told the girl if they could not do that, that I could order a salad with extra chicken. She said no that’s fine, and charged me for a kids meal. While waiting the hostess almost got into a fist fight with a waitress, I felt bad for the hostess bc everyone was ganging up on her. The waitress had her cornered and was screaming and cussing….. I sat for and hour and my order was finally ready, I checked to make sure my order was right and they literally gave me 2 grilled chicken nuggets. An hour long wait for 2 nuggets is insane! I went to the counter to ask if they were pranking me, the women at the counter said no that’s what I ordered, I asked who would order only 2 nuggets, she said people do all the time, then said we don’t sell chicken like that, it’s a chicken restaurant last time I checked. Asked to speak to the manager, she rolled her eyes and reluctantly went and got him. He apologized, said it would be 7 min wait, than waited another 45 min, gave in and hunted the manager down to get my food. Don’t go here unless u want to be treated like garbage and want to waste time. The only person that was compassionate and sincere about my experience was the front deck guy named Gil, give that man a raise.
  • JW
    Justin Weiland
    Oct 24, 2025
    1.0
    Came in for lunch and the only thing I ever had the chance to get was a beer. Which waited 5 minutes to order and then after that I waited 25-30 minutes trying to order food but never got the chance and when server finally came it was only to ask if I wanted another beer not if I wanted any food. Definitely won't be coming back. It wasn't even that busy I saw him moving tables and chairs but couldn't flag him down.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings known for in Ann Arbor?

Buffalo Wild Wings in Ann Arbor is known for award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM; on Thursday and Friday, it operates from 11:00 AM until midnight.