Wendy's

3.6
764 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1036 W. Chisholm Street, Alpena, MI
49707, United States

Hours

Reviews

3.6
764 reviews
5 stars
278
4 stars
197
3 stars
122
2 stars
66
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and indifferent staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

While some customers praised the food as excellent, many others complained about cold, overcooked, or poorly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Many reviews noted slow service, particularly during peak hours, with some customers waiting excessively long for their food.
  • TT
    Tim
    Nov 6, 2025
    5.0
    Great food, great service and the new tenders are better than KF.C.Furthermore that sweet chili sauce is straight up slapping my dude.
  • RM
    Rebecca McClure
    Oct 17, 2025
    3.0
    Lady in drive through for snippets when asked if sandwiches where in bag she said yes had to go back because they were not she was very rude about it
  • ET
    Edward Tackabury
    Oct 4, 2025
    3.0
    It's fast food bro.... what more is there to say?
  • PB
    Patty Bussey
    Oct 3, 2025
    1.0
    Very slow fixing orders. Orders not being correct.
  • JB
    Jeff Buckland
    Oct 1, 2025
    5.0
    First time at this Wendy's the staff was just rude no other way to say that. However the food is great

Frequently Asked Questions About Wendy's

Is 1036 W Chisholm #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.