Subway

3.9
208 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Alpena Subway® Restaurant at 1049 N Bagley St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1049 N Bagley St, Alpena, MI
49707, United States

Hours

Reviews

3.9
208 reviews
5 stars
96
4 stars
52
3 stars
24
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful interactions.

Food Quality

Food quality is generally appreciated, but there are complaints about portion sizes and incorrect orders.

Cleanliness

The establishment is often noted for being clean, though some reviews mention inconsistent cleanliness practices.

Order Accuracy

Frequent issues with online order accuracy and delays, leading to customer frustration.

Staff Training

Concerns about staff training and experience, with some customers suggesting improvements are needed.
  • TT
    Tim
    Oct 28, 2025
    5.0
    I love this Subway. Always friendly always clean always good food
  • NF
    Noah Ford
    Oct 13, 2025
    5.0
    Good Ole subway atmosphere 👌
  • RA
    Ricky Aldaco
    Sep 27, 2025
    1.0
    This has to be one of the worst customer service experiences I have witnessed. My co workers and I placed a online order. Rebecca was incredibly rude on the phone when we called with our issue "All sandwiches were toasted" even though 1 was definitely not toasted. Instead of offering a resolution she argued with my assistant manager and put the blame on us. Her response was" my manager is out of town and I can't do anything for you" This is ridiculous!
  • BE
    Brock Edward
    Sep 27, 2025
    1.0
    Horrible customer service, made sandwiches incorrectly on an online order, simply called no anger because it’s not a big deal but make it right, I know things happen and own up to your mess up instead of arguing with the customer, and then continues to say sir I don’t know what to tell you I know I made them right, as I’m reading the receipt, my manager is not here and out of town so I can’t help you, you can start Rebecca by taking my name and phone number and having the manager contact me. Instead of arguing with me over the phone. We order once a month from this location and will no longer be doing so we will take our company’s business to another location!
  • SS
    S
    Aug 21, 2025
    1.0
    Constantly waiting 10+ minutes just to get a single sandwich made. The employees rather flap their jaws more instead of making orders. Even when it's busy there's always someone standing around doing nothing. The service has gone way down lately. Also I've been seeing most of the employees handle the food, including making sandwiches, without actually washing their hands.

Frequently Asked Questions About Subway

Where is the Alpena Subway® Restaurant located?

The Subway® Restaurant is located at 1049 N Bagley St, Suite 7 And 8, Alpena, MI 49707, US.

What are the operating hours for Subway in Alpena?

Subway operates Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.