Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Alpena Subway® Restaurant at 1049 N Bagley St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
There are mixed reviews on customer service, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online orders, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others reported issues like food poisoning and poorly made sandwiches.
Cleanliness
The cleanliness of the store received positive remarks, although some reviews indicated concerns about food handling practices.
Speed of Service
Service speed is a common complaint, particularly regarding delays with online orders and long wait times during busy hours.
CB
Cole Barsen
Dec 28, 2025
2.0
Truly beyond annoyed at this point with this location. In order to get the correct order, you HAVE to go into the store and babysit the creation of your sandwich. I’ve placed many online orders over the years to this location and every single time, something is messed up.
This time, the drink was missing, the chips were incorrect, and the sub was toasted and I asked for it not to be.
The employees don’t care unless you’re hovering.
The Walmart location is much friendlier, and the food from there is ALWAYS better.
TT
Tim
Oct 28, 2025
5.0
I love this Subway. Always friendly always clean always good food
NF
Noah Ford
Oct 13, 2025
5.0
Good Ole subway atmosphere 👌
RA
Ricky Aldaco
Sep 27, 2025
1.0
This has to be one of the worst customer service experiences I have witnessed. My co workers and I placed a online order. Rebecca was incredibly rude on the phone when we called with our issue "All sandwiches were toasted" even though 1 was definitely not toasted. Instead of offering a resolution she argued with my assistant manager and put the blame on us. Her response was" my manager is out of town and I can't do anything for you"
This is ridiculous!
BE
Brock Edward
Sep 27, 2025
1.0
Horrible customer service, made sandwiches incorrectly on an online order, simply called no anger because it’s not a big deal but make it right, I know things happen and own up to your mess up instead of arguing with the customer, and then continues to say sir I don’t know what to tell you I know I made them right, as I’m reading the receipt, my manager is not here and out of town so I can’t help you, you can start Rebecca by taking my name and phone number and having the manager contact me. Instead of arguing with me over the phone. We order once a month from this location and will no longer be doing so we will take our company’s business to another location!
The Subway® Restaurant is located at 1049 N Bagley St, Suite 7 And 8, Alpena, MI 49707, US.
What are the operating hours for Subway in Alpena?
Subway operates Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What meal options does the Subway in Alpena serve?
This Subway serves breakfast, lunch, and dinner to accommodate various dining preferences throughout the day.
What ordering options are available at the Alpena Subway® Restaurant?
You can order quickly and easily via their app or online, choose convenient delivery, dine in the restaurant, or pick up curbside.
Does the Subway at 1049 N Bagley St provide catering services?
Yes, this Subway location is happy to assist with any catering needs.
What types of food can I expect at the Subway in Alpena?
They offer fresh-baked bread, sandwiches (including famous Footlongs and 6” subs), wraps, salads, fresh-cut veggies, protein choices, and cookies.
Can I dine in at the Subway restaurant in Alpena?
Yes, Subway offers dine-in service at this location.
Are there any other Subway locations near 1049 N Bagley St in Alpena?
Yes, there are multiple other Subway sandwich shops and fast food restaurants nearby you might also consider visiting.
What nearby cafes can I visit before or after dining at Subway?
You might want to check out Hubbard Lake Coffee, a nearby cafe and coffee shop, or North Country Candy & Gifts for coffee, candy, and gifts.
Are there nearby services like financial advisors or salons near the Alpena Subway® Restaurant?
Yes, nearby you can find H&R Block for accounting and financial services, New Waves Salon for beauty and hair services, and Edward Jones for financial advice.