Subway

3.9
208 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Alpena Subway® Restaurant at 1049 N Bagley St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1049 N Bagley St, Alpena, MI
49707, United States

Hours

Reviews

3.9
208 reviews
5 stars
96
4 stars
51
3 stars
24
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews on customer service, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, especially with online orders, leading to frustration.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported issues like food poisoning and poorly made sandwiches.

Cleanliness

The cleanliness of the store received positive remarks, although some reviews indicated concerns about food handling practices.

Speed of Service

Service speed is a common complaint, particularly regarding delays with online orders and long wait times during busy hours.
  • CB
    Cole Barsen
    Dec 28, 2025
    2.0
    Truly beyond annoyed at this point with this location. In order to get the correct order, you HAVE to go into the store and babysit the creation of your sandwich. I’ve placed many online orders over the years to this location and every single time, something is messed up. This time, the drink was missing, the chips were incorrect, and the sub was toasted and I asked for it not to be. The employees don’t care unless you’re hovering. The Walmart location is much friendlier, and the food from there is ALWAYS better.
  • TT
    Tim
    Oct 28, 2025
    5.0
    I love this Subway. Always friendly always clean always good food
  • NF
    Noah Ford
    Oct 13, 2025
    5.0
    Good Ole subway atmosphere 👌
  • RA
    Ricky Aldaco
    Sep 27, 2025
    1.0
    This has to be one of the worst customer service experiences I have witnessed. My co workers and I placed a online order. Rebecca was incredibly rude on the phone when we called with our issue "All sandwiches were toasted" even though 1 was definitely not toasted. Instead of offering a resolution she argued with my assistant manager and put the blame on us. Her response was" my manager is out of town and I can't do anything for you" This is ridiculous!
  • BE
    Brock Edward
    Sep 27, 2025
    1.0
    Horrible customer service, made sandwiches incorrectly on an online order, simply called no anger because it’s not a big deal but make it right, I know things happen and own up to your mess up instead of arguing with the customer, and then continues to say sir I don’t know what to tell you I know I made them right, as I’m reading the receipt, my manager is not here and out of town so I can’t help you, you can start Rebecca by taking my name and phone number and having the manager contact me. Instead of arguing with me over the phone. We order once a month from this location and will no longer be doing so we will take our company’s business to another location!

Frequently Asked Questions About Subway

Where is the Alpena Subway® Restaurant located?

The Subway® Restaurant is located at 1049 N Bagley St, Suite 7 And 8, Alpena, MI 49707, US.

What are the operating hours for Subway in Alpena?

Subway operates Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.