Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
808 reviews
5 stars
346
4 stars
190
3 stars
132
2 stars
44
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and indifference.
Food Quality
Many customers complain about cold, stale, or incorrect food orders, while a few report fresh and hot meals.
Cleanliness
Several reviews mention poor cleanliness in the restaurant, including dirty tables and restrooms.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Value for Money
Some customers feel that prices are increasing while the quality of food is declining, leading to perceptions of poor value.
- MEMelissa EddyNov 5, 20251.0As many other reviews show workers are very rude here. A young girl who works the drive thru is unbelievable rude. Obviously the owner hasn't done anything about this. Asked "what do you want" very rudely, saw nothing on the screen, refused to read back my order, when I asked a second time she repeated it, it was wrong, refused to give me my new total, the entire time rude as can be. Walked in asked for her name, they would not give it. Manager also did not give a name. Reported to corporate. Will never come here again. Avoid this place.
- PBPam BuchlerOct 1, 20255.0I have been through your drive through at different busy times during the day and each time I have speedy friendly service. Always leaves me enough time to get back to work with plenty of time to eat my lunch. Great job guys!
- LSLarry ShawSep 29, 20254.0Service not much there anymore they want you to place your order and pay at a keyos if you stand at the counter to order they take a while to come over almost like it's a bother for them to take your orders it's not just this McDonald's but this business practice is why I don't want to go visit these restaurants anymore
- CWCurtis WilburnJul 27, 20253.0Getting expensive for fast food
- JJJaniceJun 17, 20253.0It needed a good cleaning and more help. Poor manager was working his butt off due to not enough help
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Alpena, MI?
McDonald's in Alpena, MI is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Alpena location?
Delivery is available every day from 6:00 AM to 10:45 PM.
Does McDonald's Alpena offer drive-thru service? If so, what are the drive-thru hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for curbside pickup?
Yes, curbside pickup service is available at this location.
How can I place an order online or on a mobile app for McDonald's Alpena?
You can order online at https://mcdonalds.order.online/business/-5579 or download the McDonald’s App from the Apple App Store or Google Play Store.
What payment options does McDonald's Alpena accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services and amenities are available at McDonald's in Alpena?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any banks near McDonald's Alpena location for convenience?
Yes, Chemical Bank, Huntington Bank, and TCF Bank are nearby and convenient for banking needs before or after your meal.
What nearby restaurants can I visit near McDonald's Alpena?
Nearby restaurants include Applebee's Grill + Bar, Subway, Hunan Chinese Restaurant, and Jimmy Chen's Hunan for more dining options.
Are there lodging options near McDonald's Alpena for travelers?
Yes, guests can find lodging at Days Inn by Wyndham Alpena and Best Western close to McDonald's for convenient accommodations.