Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
813 reviews
5 stars
349
4 stars
191
3 stars
132
2 stars
44
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with several experiences of poor customer service and long wait times.
Food Quality
Many reviews highlighted issues with cold, stale, or incorrect food orders, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and restrooms, impacting their overall experience.
Inconsistent Experience
While some customers praised the service and food quality, many others reported frequent issues, indicating a lack of consistency in performance.
- JWJonathan WoodJan 2, 20265.0The person at the front was new but was friendly and patient. McDonald's is McDonald's, but props to management for hiring and training their staff. Genuine customer service is a rarity at many fastfood chains. Made up for what was an average McDonald's visit.
- AMAlaine & Jim MacQueenDec 10, 20253.0Drive through line took forever and it wasn't that busy!
- CWClaudia WolterDec 5, 20251.0Went through the drive through today and when I got my Order I should have checked it. I drove off, the whole order was wrong. Nothing was right and that's not the first time. Your people are incompetent
- MAMike AmesNov 28, 20251.0Awful service, food was cold definitely don't recommend this mc donalds
- MEMelissa EddyNov 5, 20251.0As many other reviews show workers are very rude here. A young girl who works the drive thru is unbelievable rude. Obviously the owner hasn't done anything about this. Asked "what do you want" very rudely, saw nothing on the screen, refused to read back my order, when I asked a second time she repeated it, it was wrong, refused to give me my new total, the entire time rude as can be. Walked in asked for her name, they would not give it. Manager also did not give a name. Reported to corporate. Will never come here again. Avoid this place.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Alpena, MI?
McDonald's in Alpena, MI is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Alpena location?
Delivery is available every day from 6:00 AM to 10:45 PM.
Does McDonald's Alpena offer drive-thru service? If so, what are the drive-thru hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for curbside pickup?
Yes, curbside pickup service is available at this location.
How can I place an order online or on a mobile app for McDonald's Alpena?
You can order online at https://mcdonalds.order.online/business/-5579 or download the McDonald’s App from the Apple App Store or Google Play Store.
What payment options does McDonald's Alpena accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services and amenities are available at McDonald's in Alpena?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any banks near McDonald's Alpena location for convenience?
Yes, Chemical Bank, Huntington Bank, and TCF Bank are nearby and convenient for banking needs before or after your meal.
What nearby restaurants can I visit near McDonald's Alpena?
Nearby restaurants include Applebee's Grill + Bar, Subway, Hunan Chinese Restaurant, and Jimmy Chen's Hunan for more dining options.
Are there lodging options near McDonald's Alpena for travelers?
Yes, guests can find lodging at Days Inn by Wyndham Alpena and Best Western close to McDonald's for convenient accommodations.