Location.com logo
Brand Certified

McDonald's

3.7
(897 reviews)

Business Details

1115 W Chisholm, Alpena, MI
49707, United States
(989) 354-5522
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1115 W Chisholm, Alpena, MI
49707, United States

Hours

Reviews

3.7
897 reviews
5 stars
342
4 stars
212
3 stars
156
2 stars
73
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong sizes.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers experiencing long waits.

Staff Attitude

While some staff members received praise for their friendliness, others were criticized for rudeness and lack of professionalism.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant was generally noted to be clean, contributing positively to the overall experience.
  • JB
    James Bruning
    Feb 24, 2026
    5.0
    Great place
  • JA
    Jordan Alwajih
    Feb 13, 2026
    3.0
    Respectfully Y'all need to get your crap together with drive thru orders because I'm tired of my order being constantly messed up how do you mess up 2 sausage McMuffin and a hash brown the staff is always kind and the place is always clean but I'm tired of my order being wrong if I pay for something I should get it all I shouldn't have missing items like I did today
  • KK
    Kids_bop_Karen
    Feb 3, 2026
    1.0
    This place serves decent enough food for the price, that’s not my issue, it’s the staff, but just one in particular, the old lady that usually works up front “Ann” she’s horrible, rude, and is always so unpleasant, people like her are the reason the kiosks were invented in the first place, I see that staff works hard and I appreciate their work, but Ann is just pure rotten
  • SA
    Shane Archambeau
    Jan 11, 2026
    1.0
    Drive thru takes 1 hour we left went to Wendy’s
  • DJ
    Dillon Jacob
    Dec 30, 2025
    1.0
    This is probably the 10th time I’ve door dashed not counting the several times I’ve came and got my food on my own. I always order a large meal and I keep getting either small or medium sized items. Tonight was my last straw with this McDonald’s joint in particular it just gets annoying come a certain point. Both my beverage and fry were a small and even a buddy of mine ordered and the burger was missing about 2 condiments. I don’t know who you guys had working tonight in the kitchen as of 12-30-25 at 9-10pm but I would recommend termination or retraining them as they clearly aren't very aware of what they are making, quantity wise too! I’m more than positive many have encountered this issue too and it’s not nice to have happen when you’re spending 20+ dollars too. I get accidents happen but they don’t happen every week that just baffles me. If this continues and the employee (in the kitchen specifically) aren’t looked into I have no issue calling corporate and having them deal with this on going occurrence since management clearly does not care. BUT this doesn’t go without saying that I’m appreciative towards one of the girls inside for fixing my order tonight who I believe may have been a manager based off the work attire, kudos too you! As for the kitchen staff do better you get paid to do your job and make orders specifically how the customer wants not to mess orders up ALL THE TIME. I don’t believe I’ll ever order from the one on chislom st ever again which is unfortunate since it’s the closest one.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's Alpena, MI?

McDonald's in Alpena, MI is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer drive-thru service?

Yes, the McDonald's in Alpena has a drive-thru service open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: