Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong sizes.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers experiencing long waits.
Staff Attitude
While some staff members received praise for their friendliness, others were criticized for rudeness and lack of professionalism.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
The restaurant was generally noted to be clean, contributing positively to the overall experience.
JB
James Bruning
Feb 24, 2026
5.0
Great place
JA
Jordan Alwajih
Feb 13, 2026
3.0
Respectfully Y'all need to get your crap together with drive thru orders because I'm tired of my order being constantly messed up how do you mess up 2 sausage McMuffin and a hash brown the staff is always kind and the place is always clean but I'm tired of my order being wrong if I pay for something I should get it all I shouldn't have missing items like I did today
KK
Kids_bop_Karen
Feb 3, 2026
1.0
This place serves decent enough food for the price, that’s not my issue, it’s the staff, but just one in particular, the old lady that usually works up front “Ann” she’s horrible, rude, and is always so unpleasant, people like her are the reason the kiosks were invented in the first place, I see that staff works hard and I appreciate their work, but Ann is just pure rotten
SA
Shane Archambeau
Jan 11, 2026
1.0
Drive thru takes 1 hour we left went to Wendy’s
DJ
Dillon Jacob
Dec 30, 2025
1.0
This is probably the 10th time I’ve door dashed not counting the several times I’ve came and got my food on my own. I always order a large meal and I keep getting either small or medium sized items. Tonight was my last straw with this McDonald’s joint in particular it just gets annoying come a certain point. Both my beverage and fry were a small and even a buddy of mine ordered and the burger was missing about 2 condiments. I don’t know who you guys had working tonight in the kitchen as of 12-30-25 at 9-10pm but I would recommend termination or retraining them as they clearly aren't very aware of what they are making, quantity wise too! I’m more than positive many have encountered this issue too and it’s not nice to have happen when you’re spending 20+ dollars too. I get accidents happen but they don’t happen every week that just baffles me. If this continues and the employee (in the kitchen specifically) aren’t looked into I have no issue calling corporate and having them deal with this on going occurrence since management clearly does not care. BUT this doesn’t go without saying that I’m appreciative towards one of the girls inside for fixing my order tonight who I believe may have been a manager based off the work attire, kudos too you! As for the kitchen staff do better you get paid to do your job and make orders specifically how the customer wants not to mess orders up ALL THE TIME. I don’t believe I’ll ever order from the one on chislom st ever again which is unfortunate since it’s the closest one.
What are the regular opening hours for McDonald's Alpena, MI?
McDonald's in Alpena, MI is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's offer drive-thru service?
Yes, the McDonald's in Alpena has a drive-thru service open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's Alpena?
Delivery service is available daily from 6:00 AM to 11:00 PM.
Can I order McDonald's food online for delivery or curbside pickup?
Yes, you can order delivery or use curbside pickup through the McDonald's App or via their online ordering website.
Which payment options are accepted at McDonald's Alpena?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's Alpena located?
It is located at 1115 W Chisholm, Alpena, MI 49707, USA.
What kind of services does McDonald's Alpena offer?
They offer DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.
What nearby places can I visit before or after dining at McDonald's Alpena?
Nearby you can visit Little Caesars Pizza and Hungry Howie's Pizza for more dining options, Family Video for movie rentals, or Alpena Beauty School for cosmetology services.
Are there any convenience stores or gas stations close to McDonald's Alpena?
Yes, Alpena EZ Mart, bp, Shell, and Alpena Oil Self Services are nearby, providing convenience store and gas station services.
Can I get automotive services near McDonald's Alpena?
Yes, automotive repair shops such as Brett's Auto, B & R Auto Repair Alpena, and Vintage Auto Wash are nearby for repairs and car washes.
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