Jimmy John's

4.2
225 reviews

About

Sandwich Restaurant

Location

Jimmy John's
494 S Ripley Blvd, Alpena, MI
49707, United States

Hours

Reviews

4.2
225 reviews
5 stars
150
4 stars
32
3 stars
14
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and incorrect orders.

Food Quality

While many enjoyed the sandwiches, there were complaints about inconsistent quality and missing ingredients.

Speed of Service

Customers had mixed experiences regarding the speed of service, with some praising it as 'freaky fast' while others reported long wait times.

Cleanliness and Atmosphere

The establishment was frequently noted for being clean and having a friendly atmosphere.
  • TR
    TIM R
    Nov 22, 2025
    5.0
    Love me some unwhich!!
  • SM
    Scott Major
    Nov 22, 2025
    2.0
    Service has gone downhill... latest experience had an incorrectly made sandwich, and a manager who seemed to just want to make excuses and not fix the issue... Delivery made out online, special instructions made for one of the 3 sandwiches. "No lettuce, ez mayo, cut in half"... well they got the no lettuce right. But the added 'bonus' of barely any meat on it encouraged me to call and speak to the manager who, when asked exactly how much meat is a "portion", stumbled then said "well it's measured in grams" as if I was a ditzy teenager at a car dealership. The amount of mayo overpowered what was left on the sandwich, causing ti to arrive soggy (despite being 'toasted') Will never order there again.
  • AC
    Amanda Clark
    Sep 21, 2025
    5.0
    Great staff. Fast and friendly service. And the food is always great.
  • BR
    Baron Rogers
    Sep 15, 2025
    1.0
    Passive aggressive staff, didn't get treated like every other customer simply because I didn't tip the second time the pin pad failed.
  • SE
    Stacie Elswick
    Sep 1, 2025
    5.0
    This is the best subs in Alpena hands down wonderful people