McDonald's

3.4
1409 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1625 Wright Ave, Alma, MI
48801, United States

Hours

Reviews

3.4
1,409 reviews
5 stars
427
4 stars
304
3 stars
289
2 stars
133
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders, with customers receiving wrong items or missing components of their meals.

Food Freshness

While some customers praised fresh fries and hot food, many others complained about cold or poorly prepared items.

Cleanliness

Several reviews noted dirty tables and unsanitary conditions, particularly in the dining area and restrooms.

Positive Staff Interactions

Despite negative experiences, some customers highlighted friendly and helpful employees, particularly mentioning specific staff members.
  • ST
    Sam (Trulight)
    Nov 17, 2025
    1.0
    food was what I expected. ordered at kiosk for dine in. it got done relatively quickly, but myself and the three other tables dining in got our names called to come up and get it........ I asked so you don't bring it out anymore. she's like oh I didn't see that on it. turned away didn't even apologize as she proceeded to do again to the other two tables after me. I actually thought I was at Burger King for a second. they stopped using trays and served all your stuff in bags now. I'm not gonna go to some official website to do what? Not worth my time or effort.
  • RS
    Ronald Seidel
    Nov 13, 2025
    1.0
    Went to the drive thru around 11:30 yesterday. Thought that since lunch was just starting the food would be fresh. Wrong! Ordered a double cheeseburger, a daily double, and small fry. Two of the driest and over cooked hamburgers I've ever had. And the fries were cold with no salt. Won't be going there again.
  • EN
    Erin N
    Nov 11, 2025
    4.0
    Restrooms were clean, food was good. Service was slow though.
  • KC
    Khristina Casteel
    Oct 22, 2025
    5.0
    Best location in the surrounding areas. especially if Jessica is working, she’s the absolute best!!!!!!!
  • LL
    LynnetteGMF
    Oct 10, 2025
    5.0
    The food was fresh and we had good service. The nice man at the first window answered my silly question with grace so I appreciate that.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's is open daily from 4:00 AM to 12:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available Monday to Wednesday and Sunday from 5:15 AM to 11:45 PM, and Thursday to Saturday from 5:15 AM to 12:45 AM.