McDonald's

3.4
1415 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1625 Wright Ave, Alma, MI
48801, United States

Hours

Reviews

3.4
1,415 reviews
5 stars
430
4 stars
305
3 stars
288
2 stars
133
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Many customers reported issues with food being cold, overcooked, or incorrect, with several instances of orders being messed up.

Cleanliness

While some customers noted clean restrooms, others reported dirty tables and unsanitary conditions in the dining area.

Speed of Service

Customers frequently mentioned slow service, with long wait times for food orders, even during non-peak hours.
  • LM
    Lia Moreno
    Dec 24, 2025
    1.0
    Lady on drive thru was extremely rude.
  • MD
    Morgan Daniels
    Dec 14, 2025
    1.0
    Observed the worker making the burgers not change his gloves ONCE, and the line was filthy. Checked the PLAIN burger in our order to find it covered in onions from the guy's FILTHY workstation and old gloves. Voiced my concerns to the worker who handed me our food and he snips, "well we work with onions, there's literally nothing we can do" Yes there is; change your gloves and CLEAN YOUR WORKSTATION???? Just pure laziness. Waste of time and money. This was ridiculous and you can bet I'll be calling corporate to let them know how gross you guys keep your store.
  • JH
    Joanna Holmes
    Dec 9, 2025
    5.0
    I love this McDonald's! Crew members and managers are amazing! Food is always done right and fast! The coffee is delicious and fresh too! Thank you!
  • AW
    Abigail Wonnacott
    Dec 2, 2025
    1.0
    My Oreo McFlurry has been messed up multiple times now. It’s just straight up ice cream. If I wanted ice cream I’d order a cone, I want Oreo IN my Oreo McFlurry.
  • ST
    Sam (Trulight)
    Nov 17, 2025
    1.0
    food was what I expected. ordered at kiosk for dine in. it got done relatively quickly, but myself and the three other tables dining in got our names called to come up and get it........ I asked so you don't bring it out anymore. she's like oh I didn't see that on it. turned away didn't even apologize as she proceeded to do again to the other two tables after me. I actually thought I was at Burger King for a second. they stopped using trays and served all your stuff in bags now. I'm not gonna go to some official website to do what? Not worth my time or effort.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's is open daily from 4:00 AM to 12:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available Monday to Wednesday and Sunday from 5:15 AM to 11:45 PM, and Thursday to Saturday from 5:15 AM to 12:45 AM.