Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
There were numerous complaints about cold, overcooked, or incorrect food orders, with some customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
While some customers noted clean restrooms, many others reported dirty tables and unsanitary conditions in the dining area.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong modifications.
DS
Doug Stahl
Jan 30, 2026
5.0
Good days and bad days for wait times. Always there when you need a french fry fix though!
MD
Morgan Daniels
Dec 14, 2025
1.0
Observed the worker making the burgers not change his gloves ONCE, and the line was filthy. Checked the PLAIN burger in our order to find it covered in onions from the guy's FILTHY workstation and old gloves. Voiced my concerns to the worker who handed me our food and he snips, "well we work with onions, there's literally nothing we can do"
Yes there is; change your gloves and CLEAN YOUR WORKSTATION???? Just pure laziness. Waste of time and money. This was ridiculous and you can bet I'll be calling corporate to let them know how gross you guys keep your store.
JH
Joanna Holmes
Dec 9, 2025
5.0
I love this McDonald's! Crew members and managers are amazing! Food is always done right and fast! The coffee is delicious and fresh too! Thank you!
WB
Wendy Bechaz
Nov 21, 2025
1.0
Slow
ST
Sam (Trulight)
Nov 17, 2025
1.0
food was what I expected. ordered at kiosk for dine in. it got done relatively quickly, but myself and the three other tables dining in got our names called to come up and get it........ I asked so you don't bring it out anymore. she's like oh I didn't see that on it. turned away didn't even apologize as she proceeded to do again to the other two tables after me. I actually thought I was at Burger King for a second. they stopped using trays and served all your stuff in bags now.
I'm not gonna go to some official website to do what? Not worth my time or effort.