Arby's

4.0
382 reviews
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Business Details

5187 Lake Michigan Dr, Allendale, MI
49401, United States
(616) 892-1071
http://www.arbys.com/locations/us/mi/allendale/5187-lake-michigan-dr/store-8053
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5187 Lake Michigan Dr, Allendale, MI
49401, United States

Hours

Reviews

4.0
382 reviews
5 stars
192
4 stars
90
3 stars
36
2 stars
22
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and accommodating staff to instances of rudeness and slow service.

Food Temperature

Multiple reviews indicated issues with food being served cold or not at the proper temperature.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Late Night Availability

The location's late-night hours were appreciated, especially as it is one of the few options available during those times.
  • BL
    Barb Lulofs
    Dec 24, 2025
    1.0
    I placed an order on the app for dinner. We drove from West Olive, MI to Allendale, MI to pick up the order. When we arrived the person at the window said that they ran out of roast beef, this was about 6:30 pm. She was embarrassed and apologized as she couldn’t reimburse our card, it had to be a manager which no manager was working at that time. I called the next morning to make sure the credit was put through and the manager said he thought his boss would have to do it. No apologies at all. I called the next morning to make sure it was done and the same manager said “I believe my assistant took care of it”. Hopefully by Monday it will be processed. Not impressed at all.
  • JW
    Jonathan Wooten
    Nov 17, 2025
    5.0
    This is a good location. Always hot and fresh. DJ took our order and he was an extremely polite, great young man. Thank you
  • JM
    Jessy McCarthy
    Oct 6, 2025
    4.0
    Average Arby's experience. Food was extremely fast however.
  • LL
    Lorilynn
    Sep 5, 2025
    5.0
    Stopped in for a quick bite. The sandwich (Market Fresh: Ham and swiss with lettuce, tomatoes, onions, mayo) was delicious! The service was quick. The workers were friendly.
  • LW
    Luke wainio
    Sep 5, 2025
    5.0
    Sue, was great, definitely give her a raise.
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