Panera Bread

3.5
1161 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Allen Park is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
3112 Fairlane Drive, Allen Park, MI
48101, United States

Hours

Reviews

3.5
1,161 reviews
5 stars
455
4 stars
238
3 stars
130
2 stars
73
1 star
265

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items tasting artificial or not matching descriptions, while others praised the deliciousness of certain dishes.

Service Issues

Many reviews highlighted slow service, order mistakes, and unprofessional staff behavior, leading to a frustrating customer experience.

Cleanliness

Several customers noted that the dining area and bathrooms were not clean, raising concerns about overall hygiene.

Customer Experience

Mixed feedback on customer service, with some staff being friendly and helpful, while others displayed poor attitudes and lack of attention.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the relaxed vibe, while others found it unclean and uncomfortable.
  • KK
    Kai
    6 days ago
    2.0
    Only reason they get a 2 is because the manager I spoke to was very pleasant & listened to my complaint. I used to work as a trainer for this location a few years ago & even then they struggled to have a good crew & even good quality control. But the last 4 times I’ve come to this location it’s just completely went to garbage. Workers don’t wanna be there, don’t wanna work & it shows in the quality of food they put out & the emotionless interactions. Drive thru lines at the time I went would have normally been atleast 8 cars deep when I worked there. I was the only one in the drive thru line & my order was still disgusting. Why are you guys putting out wilted, brown romaine lettuce? Why are all of your apples bruised? Why when I ordered a water I always have to remind them at the window? If something looks like you wouldn’t eat it yourself or serve it to your momma then throw it away because this is the stuff that gets people sick. Do better Allen Park Panera
  • JW
    Jesse Walker
    Nov 16, 2025
    2.0
    Who is decent would have a higher rating of the customer service is better I stood there for about 15 minutes waiting on the online order while seven people walk past me several times, and never spoke to me once, and I was right in front of them at the counter and one side ask where can I get some help they laughed. So basically the whole time they saw me they just didn't want to help me.
  • JM
    Jim McGuire
    Nov 9, 2025
    3.0
    Food quality appears to have declined. The cashier seemed impatient and awkward having to deal with an infrequent customer. Meh.
  • RG
    rhoda girard
    Nov 7, 2025
    2.0
    Ordered grilled cheese just plain bread not toasted Ordered 2deal paid full price try talk to cashier about said not his problem will not go back 50 for nasty food
  • RR
    ramos ramos
    Nov 5, 2025
    1.0
    They should have better takeaway cups; I always spill my coffee on the cups they have. It's happened to me several times; they're too flimsy. These cups should be better for safety.

Frequently Asked Questions About Panera Bread

Does Panera Bread Allen Park accept reservations?

No, Panera Bread Allen Park does not accept reservations.

What are the opening hours for Panera Bread Allen Park?

Panera Bread Allen Park is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.