McDonald's

3.4
1422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15405 Southfield Rd, Allen Park, MI
48101, United States

Hours

Reviews

3.4
1,422 reviews
5 stars
482
4 stars
265
3 stars
246
2 stars
128
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor attention to special requests were noted.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety issues.

Customer Service

Mixed feedback on staff behavior; while some employees received praise for friendliness, others were described as rude or unprofessional.

Cleanliness

Several customers criticized the cleanliness of the location, citing dirty conditions both inside and outside.
  • JD
    Jaime Donovan
    3 days ago
    1.0
    The worst McDonald’s. Always wrong, never have ice, wait 40+ mins after ordering through the app, so you have to wait because good luck getting a refund from them or corp. Just the absolute worst. Go to the one on dix. Always go to the one on dix.
  • TM
    Taylor MoniQue
    4 days ago
    1.0
    Horrendous Customer service all the management has attitudes, It’s not that busy to make everyone else’s day start off horrible, I can’t think of a time that it hasn’t failed and I’ve yet gave it another shot because it’s on my way to Work that a simple hash brown well done crispy is so hard to comprehend. Pulled up this morning was handed a bag right away knew it wasn’t gonna be Grab the bag and gave it back and told her I asked for a well done crispy and she goes. What are you mean There’s only one in there. I said I asked for them well done They grabbed the bag they told me to pull around then Sit behind the building for 14 minutes, having to honk the horn and grabbing an employee before I get my food just to get my food the same way it was given to me the first time. Pure laziness people work hard for their money, And not to mention the fact that everything is coded in seed oil You would think to at least train your employees and your management staff to at least make the customers experience Worth coming back. Multi billion dollar company do better train your stuff
  • JS
    Jamal Saad
    Nov 8, 2025
    1.0
    This is now the third time I've ordered through the Mickey D's app. When I get to this location it's like they don't even know you're there. I sat there for 10 minutes before somebody came out but they came out to give the food to somebody who pulled up after me. I counted 15 cars go through the drive-thru while I waited for my order made at my house 10 minutes away then proceeded to wait 10 minutes at the restaurant. My Big Mac look like somebody dipped it into the entire Big Mac sauce bucket. The sandwich was uneatable. Second bad experience within the last 2 months
  • JB
    Jesus Barrera
    Oct 25, 2025
    1.0
    They take too Long for serving one burger and happy meal because the one in the window is on the fone all the time
  • LW
    Lynette Waske
    Oct 9, 2025
    1.0
    Wanted no egg on my breakfast burrito I'm allergic lady at the speaker told me I cannot have it like that because it comes with egg on it since when can't you just not take the egg off you can take the egg off for the sandwiches

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Allen Park, MI?

McDonald's in Allen Park, MI is open daily from 5:00 AM to 12:00 AM.

What are the delivery hours for McDonald's in Allen Park, MI?

Delivery is available daily from 5:00 AM to 11:30 PM.