Brand Certified
McDonald's
3.3(1442 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15405 Southfield Rd, Allen Park, MI
48101, United States
Certified by McDonald's • Mar 01, 2026
(313) 388-8200
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,442 reviews
5 stars
489
4 stars
267
3 stars
246
2 stars
129
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and overall lack of attention to detail.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for walk-up orders.
Food Quality
Several reviews mentioned cold or stale food, as well as incorrect preparation of items.
Positive Staff Experiences
A few customers praised specific staff members for their friendliness and helpfulness, indicating that there are some positive interactions.
- AYAl Young4 days ago1.0horrible spot
- DJDom JFeb 17, 20261.0People at this location need to learn how to treat customers. Drive threw lady needs to learn how to use the speakers. I was at the other drive threw lane furthest from the building. 2-3 cars went ahead of me that I was infront of prior. Mcdonalds should put a sign up if tht lane goes last. I skipped to the window because I thought the machine was not working as I was not being served. The lady at the drive threw asked why I skipped the line.. When she in fact allowed 2-3 customers that were behind me to skip me. I understand fast food workers work for low wages and long hours. But I will not be coming back to this location even though I have came here since I was a child. A horrible crew can ruin the atmosphere of the buissness. This happened a 6:34pm. Never usually have this issue.
- JAJustin AnthonyFeb 15, 20261.0This is Absolutely.The slowest place I've ever been to.It's ridiculous
- CKChristopher KononowechFeb 6, 20261.0Congratulations on being the worst mcdonalds downriver! Ordered breakfast burrito meal with diet coke. Waited for ever. Gave me regular coke. Walked up to the window. Rude as hell. They also forgot my hashbrown. Why did I just pay 8 dollars?
- BGBenjamin GregoryJan 23, 20261.0Staff are bizarrely undertrained or just high while working. I would love to say many times my food from here is missing something, but it's actually just every time. Any time I order more than 1 meal (I have kids so that's every time) they mess up the order almost entirely. The amount of times I have ordered a sprite but got root bear as a substitute is also alarming. The Manager should be keeping some form of quality control, as most restaurants have this fail safe in place, but seemingly they are fine with their workers ripping people off by not giving them the right orders. I will also say I don't order during a rush, usually when there's a lull in the day, and still my order comes messed up.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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