Krispy Kreme

4.1
2645 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Allen Park.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
15050 Southfield Rd, Allen Park, MI
48101, United States

Hours

Reviews

4.1
2,645 reviews
5 stars
1,602
4 stars
438
3 stars
202
2 stars
114
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unhelpful management.

Product Quality

Many reviews mentioned inconsistent quality of donuts, with complaints about lack of filling, stale products, and overall disappointment in freshness.

Inaccurate Hours

Customers expressed frustration over the inconsistency of operating hours, with the lobby often closed despite posted hours.

Pricing Concerns

Several customers noted that prices have increased while the quality and size of donuts have decreased, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of donuts when available and highlighted friendly staff interactions.
  • YL
    Yasmin De la Luz
    Dec 31, 2025
    1.0
    I placed my order early the day before to avoid any issues since it was being delivered to someone else. I was told they ran out of assorted donuts and was asked to switch to glazed, which was surprising given the advance notice — but I agreed to glazed to keep the order moving. The customer service felt cold and dismissive, and the only solution offered was to cancel. When I tried calling back to follow up, no one answered the phone. Overall, a frustrating experience, especially when planning ahead.
  • SS
    shakira schaffenberg
    Dec 27, 2025
    5.0
    The light was on! It wasnt busy so we got to buy and taste the ones we watched being made. So good. Melt in you mouth. The service was prompt and kind.
  • MS
    M. Salem
    Dec 21, 2025
    1.0
    I drove 30 minutes specifically to come inside and see the variety of donuts available. When I arrived at 8:30 PM, the doors were already closed, even though the posted dine-in hours state they are open until 10:00 PM. This is not the first time this has happened, and it’s frustrating to waste time and gas based on incorrect or ignored business hours. If the lobby is closing early, the hours should be updated accordingly so customers aren’t misled. Consistency and accurate hours matter. I hope management addresses this issue.
  • SP
    Sylvia Ponce
    Dec 19, 2025
    2.0
    The guy who was maybe the manager was very nice and welcoming. The woman working with him was sloooowwwww. I had 2 hot chocolates with my order. I was able to pick out three dozen donuts and have them packed in a quarter of the time it took to make those drinks. We received our drinks and they felt very pretty empty. They were both filled halfway then topped with whip cream to hide the fact they weren't filled. The manager made more and filled the cup a bit more but it still lacked. I paid $72.12 for my order. (Which is ridiculous for donuts). I expect to get my money's worth.
  • NH
    Nora Harrington
    Dec 12, 2025
    3.0
    Do not order the Peanuts dozen from the Allen Park store. I wish I could've gotten a photo, but they were for the staff at my medical appt and I didn't have my phone with me. It looks like a 3 year-old decorated them. They looked absolutely nothing like the cute ones in the advertisement. I don't expect perfection, but geesh...I've seen toddlers do better.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme in Allen Park?

Krispy Kreme Allen Park is open daily from 6:00 AM to 10:00 PM.

Does Krispy Kreme offer drive-through service and what are its hours?

Yes, Krispy Kreme offers drive-through service daily from 6:00 AM to 10:00 PM.