Jimmy John's

3.7
246 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3420 Fairlane Dr, Allen Park, MI
48101, United States

Hours

Reviews

3.7
246 reviews
5 stars
119
4 stars
40
3 stars
26
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Delivery Speed

Numerous reviews highlighted slow delivery times, contradicting the brand's promise of 'freaky fast' service.

Food Quality

While some customers enjoyed the sandwiches, others complained about freshness and portion sizes.

Cleanliness

The establishment was generally noted as clean, but there were occasional reports of unsanitary practices.
  • VB
    Virginia blues
    Dec 8, 2025
    2.0
    Had to go and ask for the tomatoes they left off the sandwich. Sandwich was not up to par as compared to previous orders at other locations. Christmas cookie wasn't very good.
  • DM
    Deon Mixon
    Sep 24, 2025
    5.0
    This location has great service. They're always on top of things.
  • LH
    Lauren Hughes
    Aug 15, 2025
    1.0
    I have been eating at Jimmy John’s for sometime now. Every time I order from this Jimmy John’s they never get my order correct. You call and advise the order is wrong to the manager but they still make the same mistakes. Normally I don’t make comments but this is three weeks in a row.
  • MA
    Mary Antal
    Dec 21, 2018
    4.0
    Clean and well maintained. Good subs, friendly staff.