Chipotle Allen Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported receiving incorrect orders consistently, leading to frustration and disappointment.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy dining area, contributing to a negative dining experience.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling ignored or mistreated.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning issues such as overcooked rice, stale chips, and poorly prepared meals.
Staffing Issues
Several reviews noted that the location was often understaffed, leading to long wait times and chaotic service.
RB
Raven Battle
Jan 5, 2026
1.0
This place never has anything. I should’ve took a picture of the sign(no sour cream, no beans, no cheese). You need new management who knows how to prep for the guest. This is like the 3rd time coming to this location and the same situation. Oh and what’s up with the online orders only.??
MW
Margaret Wilson
Jan 5, 2026
1.0
Was required to download app to order. Ordered a chicken burrito with guacamole, rice, black beans, fajita veggies and cheese. Got it home, no beans and no guacamole. This is our last visit to this location. No more regret and disappointment 😌
SB
Sheba Blanding
Jan 5, 2026
1.0
Horrible customer service. Went right before lunch rush and they were already out of "everything except meat, brown rice, corn and beans" no sour cream, salsa/sauce of any kind, lettuce, cheese, queso, no condiments...
RK
Ra'Miya Kirby
Dec 31, 2025
1.0
Very dirty inside, The girl making the food on New Year’s Eve around 4/5 PM was completely rude and had a nasty attitude. They didn’t have any food prepared everything running out or didn’t have or a 30+ minute wait after telling customers it was only a 5 minute wait. Will never come here again terrible!!!!
JJ
Jim
Dec 31, 2025
2.0
The portions were very disappointing. I think I got some new guy because he was confused with everything I tried ordering. Another worker had to come over and help him. He barely put anything on there. I ordered the burrito with asada meat. Chips and a drink for $17...
The place was dirty at every table... Lots of standing around for the workers...
I don't see why I payed that much money for what I got. There are plenty of other restaurant right around there to go to.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Allen Park serve?
Chipotle Allen Park offers customizable fast-casual Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Allen Park?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Allen Park offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Allen Park?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Does Chipotle Allen Park accept credit cards and offer catering services?
Yes, Chipotle Allen Park accepts credit cards and offers catering and delivery catering services.
Is Chipotle Allen Park welcoming to LGBTQ customers?
Yes, Chipotle Allen Park welcomes LGBTQ customers and supports inclusivity.
What nearby restaurants can I visit around Chipotle Allen Park?
Nearby dining options include Blaze Pizza for pizza and Panera Bread for bakery and cafe selections, great spots to try before or after visiting Chipotle.
Are there any wellness or beauty services close to Chipotle Allen Park?
Yes, nearby places like European Wax Center and Ideal Image Allen Park offer waxing and hair removal services, while Ulta Beauty and Charlotte Tilbury provide cosmetics and beauty treatments.
How can I get to Chipotle Allen Park using nearby transit or landmarks?
Chipotle is located on 3125 Fairlane Dr in Allen Park, close to recognizable places like The Home Depot and AAA Allen Park, which can help guide your way when visiting.
Are there other health-related services near Chipotle Allen Park?
Yes, ATI Physical Therapy and DentalWorks Allen Park are nearby health and medical facilities you can find in the area.