Caribou Coffee

4.2
171 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.
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Business Details

16006 Southfield Road, Allen Park, MI
48101, United States
(313) 528-4950
https://locations.cariboucoffee.com/us/mi/allen-park/16006-southfield-road
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About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available
  • Credit cardAvailable

Location

Caribou Coffee
16006 Southfield Road, Allen Park, MI
48101, United States

Hours

Reviews

4.2
171 reviews
5 stars
116
4 stars
17
3 stars
13
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and incorrect orders, particularly at the drive-thru.

Coffee Quality

Many reviews praised the coffee quality, with specific drinks like the Turtle Mocha and Iced Vanilla White Mocha receiving high marks.

Pricing Concerns

Customers frequently mentioned that the prices are high compared to competitors, with some feeling the portions do not justify the cost.

Inconsistent Experience

While some customers had great experiences, others noted inconsistencies in service and product quality, leading to mixed feelings about returning.

Friendly Staff

Despite some service complaints, many reviews highlighted the friendliness and helpfulness of the staff.
  • BA
    Brooke Ann
    Oct 31, 2025
    1.0
    On 10-31 at 12:15pm I ordered a medium pumpkin Shaker, my total was 6.77. As I went to pay a bee flew into my car. Just as this was happening the worker came to the window for me to pay. I quickly scanned my card and tried to get the bee from my car. My coffee came and I left. My card was charged 8.77. I did not leave a tip. In the commotion the worker decided to leave themselves a 2$ tip. I called the store and was given the run around. It ended with you can return to the store for a refund but nothing could be done over the phone. I left my name and number for a manager but never got a call back. I had already left the area so returning for 2$ was a ridiculous ask. Shame on the workers at this store. Leaving yourself a tip and thinking I wouldnt notice was bold. Edit: I left my name and phone number for the store manager and never received a call back. I've also contacted the email the manager provided and was told they've passed my complaint on to the store. There has been no resolution at all. Caribou is letting thier employees get away with taking advantage of customers.
  • NA
    Nadia Alasbehy
    Oct 23, 2025
    5.0
    Love getting coffee from here, consistent and always fresh ! The Vanilla Iced Crafted Press is delicious !
  • JP
    Joe Parrino
    Oct 21, 2025
    5.0
    Great coffee, really good service, make sure you sign up for perks!
  • NP
    Nia Perry
    Sep 29, 2025
    1.0
    I ordered breakfast sandwich and they never put napkins in the bag
  • HJ
    Haris J
    Sep 24, 2025
    1.0
    Servers weren’t great when I asked for the difference between 2 drinks and they didn’t seem to even be able to tell me the difference. They misheard me at first and jumped to conclusions
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Frequently Asked Questions About Caribou Coffee

What are the regular operating hours for Caribou Coffee at 16006 Southfield Road, Allen Park, MI?

Caribou Coffee is open daily from 5:30 AM to 7:00 PM.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.