Wendy's

3.5
785 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4412 Maumee Street, Adrian, MI
49221, United States

Hours

Reviews

3.5
785 reviews
5 stars
249
4 stars
196
3 stars
136
2 stars
70
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, stale, or missing items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Multiple customers noted cleanliness issues in the dining area and bathrooms, with some describing the environment as dirty.

Customer Service

Feedback on staff interactions varied, with some praising friendly service while others reported rude or unhelpful behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • TS
    Tre Shobe
    Nov 14, 2025
    1.0
    The soda machine is disgusting I wouldn't be surprised if it had mold and a biofilm buildup in with the ice absolutely disgusting. A health inspection is definitely due. You can tell they have checked out and no longer care. Numerous times they've replaced items in my order with other things without asking or saying anything. Most common on breakfast where they will swap bacon for sausage. Food is commonly cold and nasty overall they sold me a rotting salad you could see it breaking down through the lid I have pictures. Dont visit there's nothing special anymore they've destroyed the food.
  • DG
    D g
    Nov 6, 2025
    1.0
    This place is a joke. Stopped here 11/7 /25. The pop machine inside is about out of everything, the employees are slow and could care less, waited 20 minutes for food. The fries were overcooked, my spicy chicken was cold. The floors looked like they aint been swept in a month....avoid this place
  • SC
    Sister Celestial
    Oct 10, 2025
    5.0
    Food was hot, drive-thru was fast and the staff was great.
  • PS
    P.R. Shoup
    Oct 9, 2025
    1.0
    I have not been in a Wendy's for a very long time. I came here (first time at this particular Wendy's) to have my favorite Wendy's combo lunch, spicy chicken combo where I get a chili in place of the fries. Wendy's always had thick chicken breast meat on their spicy chicken sandwich, which is way better than their competitors. Today was a big fail. The chicken tasted old, it was thin, and it took way too long to get. There was a well-dressed manager in a nice Wendy's polo shirt walking around the store focusing on something (I am not sure what he was doing). There were 3 customers in line, and he walked from the kitchen to the dining rm 3 different times, cutting in front of me rather than walking around the short line. He never said excuse me or sorry to cut in front of you. He just walked in front of you like you were invisible. When I got my food, I looked for straws for our drinks (there were none). I looked for a spoon for my chili (there were none). On another one of his walking trips, I asked for spoons and straws. He didn't speak a word but went in back and came out with the items. The dining rm looked completely disheveled. Dining tables and chairs pushed out of position, mop bucket, and mop sitting where the tables go, "floor wet" cones sitting out. There were no ceiling tiles wet or out, so I assume there was no water leak. I asked him if the dining room was closed? He said no. We sat down away from the cleaning area for our lunch. Overall, the place looked like it needed a good cleaning. In the end, it was very odd to see the dining room part way cleaned... with all the cleaning supplies left sitting out among the customers.
  • JK
    Joshua Kuhlman
    Sep 28, 2025
    3.0
    When we first walked in for lunch, we smelled what we thought was raw sewage. Floors and tables were not cleaned. Maybe with lunch rush they were busier, but still. Male bathroom also hadn't been cleaned when I went. However, I ordered modified food and the order was exact, hot and fresh and didn't take too long. Service was up to standard. I would still comeback despite cleanliness.

Frequently Asked Questions About Wendy's

Is Maumee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.