Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently praised the friendliness and helpfulness of the staff, although some reported rude behavior from individual employees.
Food Quality
While many customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and declining quality.
Speed of Service
The drive-thru service was often noted as slow, with several customers expressing frustration over long wait times.
Cleanliness
The restaurant was generally described as clean, contributing positively to the overall dining experience.
AW
Autumn Wellman
Jan 26, 2026
1.0
Employees were very friendly and service was very quick. Unfortunately the food was lukewarm and the Beef and Cheddar sandwich tasted like vomit. First time in years trying the food again and will not be back. Disappointed but in no way does this review reflect the employees, only the food.
AT
Asia Teague
Jan 24, 2026
1.0
One of the lady employees kept calling my husband 'sweetheart'.
SP
Sandi Paul
Jan 15, 2026
5.0
Regular roast beef sandwhich: but their ARBY SAUCE WITH HORSERADISH SAUCE..YUMMIE!
TM
Theresa Messer
Jan 10, 2026
1.0
Went during open hours about 10p Saturday night. Couldn't get anyone to take our order at the drive thru. Sat there for about 7 minutes drove around, could see workers inside went back to the drive thru... waited, still no one ever came across the speaker box! No wonder they are closing a bunch of Arby's across the country.
Culver's for the win!
CC
Coop Cooper
Dec 22, 2025
1.0
Very disappointed just got home asked for a gyro ask for extra cucumber sauce there was none lettuce nonexistent half of one tomato slice somebody adult needs to be a manager at this one in Adrian they're definitely not living up the standards the owner needs to get involved and stop raking in the dough and sitting at home of course I had them in Ann arbor must be a different standard of food their versus Adrian