McDonald's

3.6
523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7100 Fulton St, Ada, MI
49301, United States

Hours

Reviews

3.6
523 reviews
5 stars
196
4 stars
117
3 stars
81
2 stars
49
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and order inaccuracies.

Cleanliness

Multiple reviews highlight significant cleanliness issues, including dirty dining areas and restrooms.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a lack of attention to detail.

Speed of Service

Customers frequently mention slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

While some customers enjoy the food, others report issues with temperature and preparation, such as cold fries and poorly made sandwiches.
  • TJ
    Taylor Johns
    Jan 2, 2026
    1.0
    Every time I come to this location they mess something up. Either my order or telling me to go park at a spot that is taken so I have to go inside and wait and it just makes everything super complicated. I’ve never had a correct order at this location it’s crazy. Today I ordered and drove back home and couldn’t eat any of my food because they messed it up so badly and I have allergies.
  • DG
    David Greggors
    Dec 19, 2025
    1.0
    Molly’s service was poor and offense,she’s rude. Do better McDonald’s
  • GB
    Gary Bratt
    Dec 2, 2025
    5.0
    Honestly, the service was really good multiple staff members seem to really care about the customer experience.
  • CC
    crimson
    Oct 17, 2025
    2.0
    I’ve been to this location many times and haven’t had any issues. However, this one time I went and wanted to try the “McCrispy” chicken sandwich. Specifically the deluxe one. Seeing it came with tomatoes I had asked for no tomatoes due to an allergy of mine. In addition to that, asked for extra mayonnaise which shouldn’t be too much extra to ask for. When I got my food I was very dissatisfied and disappointed to see my food not only contaminated with 3 tomatoes but no mayonnaise at all. This makes me think the employees had no desire to follow through with my order and were annoyed at my requests. I am very upset that I put my money down for a meal I couldn’t eat due to the cross contamination with the tomatoes. I hope this service can improve and employees can take the time needed to do their job accurately.
  • JP
    Justin Purser
    Oct 7, 2025
    5.0
    Better than most

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 7100 Fulton St, Ada, MI?

McDonald's is open daily from 5:30 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.