Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Numerous reviews highlighted poor cleanliness in both dining and restroom areas, with some describing the location as filthy.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers enjoyed the food, others complained about cold items and poor preparation, affecting overall satisfaction.
CC
crimson
Oct 17, 2025
2.0
I’ve been to this location many times and haven’t had any issues. However, this one time I went and wanted to try the “McCrispy” chicken sandwich. Specifically the deluxe one. Seeing it came with tomatoes I had asked for no tomatoes due to an allergy of mine. In addition to that, asked for extra mayonnaise which shouldn’t be too much extra to ask for. When I got my food I was very dissatisfied and disappointed to see my food not only contaminated with 3 tomatoes but no mayonnaise at all. This makes me think the employees had no desire to follow through with my order and were annoyed at my requests. I am very upset that I put my money down for a meal I couldn’t eat due to the cross contamination with the tomatoes. I hope this service can improve and employees can take the time needed to do their job accurately.
JP
Justin Purser
Oct 7, 2025
5.0
Better than most
GW
Gary Williams
Aug 30, 2025
1.0
Just like every other McDonald's the employees do not seem to care about the quality of the food or the accuracy of orders. This time I ordered using Uber. None of our drinks had straws. One of the sandwiches was sloppily wrapped and falling apart. And the order was missing items. I know that this could have been a failure of the driver but I have had too many issues at multiple McDonald's locations to accept that. This is the second location I've posted a review on and I've had many other experiences. Two words. Quality Control.
JR
J R
Jul 9, 2025
1.0
I went to wash my hands before eating and was disgusted by the layer of filth on everything. I'm talking doors, walls, floors windows all covered in something. Bathroom to lobby there was grease and dirt on everything. One of the dirtiest restaurants I have ever seen.
PW
Paul Werntz
Jun 29, 2025
3.0
The sandwiches were fairly okay at this McDonald's.
What are the regular opening hours of McDonald's at 7100 Fulton St, Ada, MI?
McDonald's is open daily from 5:30 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What delivery services does this McDonald's provide?
They offer delivery services including curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru and WiFi available?
Yes, it offers drive-thru service and free WiFi for customers.
What types of food and services can I expect at this McDonald's?
You can enjoy a variety of menu options such as burgers, sandwiches, breakfast items, coffee, and ice cream, along with services like mobile ordering, gift cards, and McDelivery.
What nearby gas stations can I visit around McDonald's at 7100 Fulton St?
Nearby gas stations include Sunrise Citgo and BP, which can be convenient if you need to fuel your vehicle before or after your McDonald's visit.
Are there medical facilities close to this McDonald's?
Yes, several medical professionals and facilities are nearby, including Corewell Health Grand Rapids Hospitals Laboratory - Ada, Corewell Health Urgent Care - Ada, and multiple doctors like Keaghan Ottenbaker and Robert Mackinder, MD.
What local cafes are near this McDonald's for coffee or smoothies?
Fertile Grounds Coffee, a coffee shop and smoothie/juice bar, is nearby if you're looking for additional beverage options before or after dining at McDonald's.