Dunkin'

3.4
256 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winthrop, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
377 Main St, Winthrop, ME
04364, United States

Hours

Reviews

3.4
256 reviews
5 stars
115
4 stars
34
3 stars
19
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, contributing to customer dissatisfaction.

Employee Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of attention.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, mentioning burnt coffee, poorly made sandwiches, and a lack of fresh items.

Management Issues

Reviews pointed to poor management practices, including inadequate staffing, lack of training, and failure to address customer complaints effectively.
  • CW
    Christian Whitney
    Dec 28, 2025
    2.0
    Food is getting bad company treats their employees bad and the coffe is gross as the employees have lost motivation to work
  • ES
    Ethan Sligh
    Dec 20, 2025
    2.0
    Ordered 2 breakfast sandwiches and 2 hash browns. Drive thru was quick until I got to the window. The sandwich I ordered and paid for was not available so I was forced to pick another that was not of equal dollar value. Waited 20 minutes at the drive thru window while I watched employees serve 10+ customers inside the establishment. The breakfast sandwich came out flat and burnt black. Normally I wouldn’t write a review but I just spent $20 and I don’t even get to enjoy my food.
  • CD
    Carter Duque
    Dec 20, 2025
    1.0
    This dunkin is the worst ever they are so slow they sell you food they dont have then tell you at the window i recommend driving to a lewiston dunkin over coming here, the staff can be mega rude on top of this, so dont waste your time or money here and youll wait in line for at least 20 mins every trip
  • TW
    Thomas Webber
    Dec 9, 2025
    1.0
    Waited 20 minutes in the drive thru for a coffee which was ordered online 10 minutes before arriving, 3 people working inside. Completely ridiculous
  • AM
    A Moose
    Dec 5, 2025
    5.0
    This is my Home Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winthrop, ME?

Dunkin' in Winthrop, ME is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.