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Dunkin'

3.4
(249 reviews)

Business Details

377 Main St, Winthrop, ME
04364, United States
(207) 707-7000
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winthrop, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
377 Main St, Winthrop, ME
04364, United States

Hours

Reviews

3.4
249 reviews
5 stars
109
4 stars
31
3 stars
21
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, contributing to customer dissatisfaction.

Employee Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of attention.

Food Quality

Several customers complained about the quality of food and drinks, mentioning issues like cold items, burnt coffee, and poorly prepared sandwiches.

Management Issues

Reviews pointed to poor management practices, including lack of staff training and inadequate inventory management, leading to frequent stock shortages.
  • CS
    Cheryl Soucy
    Feb 12, 2026
    3.0
    Ordered a plain bagel with cream cheese. The bagel was hardly toasted and was as tough as shoe leather and the cream cheese was almost frozen! Also got a large iced coffee with LESS ICE. Got the same amount of ice as usual. Very disappointed and this isn't the first time!
  • XX
    Xecky
    Feb 1, 2026
    3.0
    Got a bagel from here, the bagel came out ice cold with half frozen cream cheese spilling out of every orifice. There was more cream cheese and there was bagel not to mention the water down drinks. If you’re really in a rush, stop by here Somewhere that isn’t run completely by a whole bunch of entry-level sophomores.
  • CW
    Christian Whitney
    Dec 28, 2025
    2.0
    Food is getting bad company treats their employees bad and the coffe is gross as the employees have lost motivation to work
  • ES
    Ethan Sligh
    Dec 20, 2025
    2.0
    Ordered 2 breakfast sandwiches and 2 hash browns. Drive thru was quick until I got to the window. The sandwich I ordered and paid for was not available so I was forced to pick another that was not of equal dollar value. Waited 20 minutes at the drive thru window while I watched employees serve 10+ customers inside the establishment. The breakfast sandwich came out flat and burnt black. Normally I wouldn’t write a review but I just spent $20 and I don’t even get to enjoy my food.
  • CD
    Carter Duque
    Dec 20, 2025
    1.0
    This dunkin is the worst ever they are so slow they sell you food they dont have then tell you at the window i recommend driving to a lewiston dunkin over coming here, the staff can be mega rude on top of this, so dont waste your time or money here and youll wait in line for at least 20 mins every trip

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winthrop, ME?

Dunkin' in Winthrop, ME is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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