Wendy's

3.6
768 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
831 Roosevelt Trail, Windham, ME
04062, United States

Hours

Reviews

3.6
768 reviews
5 stars
283
4 stars
184
3 stars
137
2 stars
62
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Mixed feedback on staff demeanor; some employees were friendly and helpful, while others displayed rudeness and sarcasm.

Dining Experience

The dining room was often closed, leading to confusion and dissatisfaction among customers.

Food Quality

Food quality was inconsistent; while some customers praised the taste, others reported cold or poorly prepared items.

Technology Problems

Self-serve kiosks and mobile order systems were often malfunctioning, causing additional delays and confusion.
  • AC
    A “FrostedKisses214” C
    Oct 26, 2025
    4.0
    everything is going more digital. the more times I visit a location the more Selfserve kiosks for ordering food. and still there seems to be a delay in getting the order.
  • CD
    Caitlynn Downs
    Oct 23, 2025
    5.0
    Customer service at the restaurant tonight was 10/10. I’m not sure of the employees names working this evening, but they went out of their way to be patient & considerate with a customer. The service was also super fast. In a world where it doesn’t feel like people care about anyone anymore, especially a stranger, it was wonderful to see how they went above and beyond to ensure he was taken care of. Very classy. Way to look out for people in the community, too. Just awesome.
  • ES
    Eve Schultz
    Oct 18, 2025
    1.0
    No dining room service. No sign. Locked doors. And employees just staring at me through the glass when there is 0 indicators about the dining area being closed…
  • EH
    Ernie Hinkley
    Oct 9, 2025
    1.0
    I just waited for 45 minutes in the drive thru for an MOBILE order! and then went I got to the window they asked for money so I had to tell them I ALREADY paid! And proceeded to wait 5 more minutes for them to put it in the bag. 🙄this is the worst service I have ever experienced ANYWHERE!
  • MB
    Moises Bustamante
    Sep 30, 2025
    1.0
    I Ordered through the mobile app. It gave me the option to choose between carry out a drive-thru. I chose carryout upon arrival I came across 10 Cars in the Drive-Thru, and a locked Lobby... no indication was given no sign was posted letting anyone know that the lobby was closed several people including myself what find ourselves pulling on a locked door trying to get in. They made sure to let me know that you cannot skip a line and you must go through a drive-through process no matter if you did a mobile order or not. I understand there's shortage of employees but it would be courteous to let the customers know through a sign or better yet tell their corporate to update the app to let us know that the Lobby is closed or not give us the option to choose carry out. @WindhamMEWendy's you can do better give them the tools needed to better communicate to the community instead of wasting our time driving the country mile to get here for this type of experience. Ps. Waiting on my refund from the number that I called through Wendy's which that was an experience in and of itself.

Frequently Asked Questions About Wendy's

Is 831 Roosevelt Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.