Wendy's

3.6
772 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
831 Roosevelt Trail, Windham, ME
04062, United States

Hours

Reviews

3.6
772 reviews
5 stars
285
4 stars
184
3 stars
137
2 stars
61
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers praised the food as hot and delicious, others complained about stale items and incorrect orders.

Communication Problems

Many reviews highlighted a lack of clear communication regarding dining room hours and mobile order procedures.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

Some customers appreciated the cleanliness of the dining area, while others reported unsanitary conditions.
  • JS
    Jesse Stewart
    Dec 19, 2025
    1.0
    I ordered on the mobile app and when I arrived they said the computer was rebooting and I would have to wait 15 minutes. I asked if I could show my phone order so they could make and they said that was not possible. They told me to park on the side and they would let me know when the computer was backup and running. They never told me and I noticed people going through the drive thru. I went back to the drive thru and they proceeded my online order. The window teller was not friendly or apologetic at all. When I got home the bread for the hamburger was stale!
  • GP
    Gary Plamondon
    Nov 25, 2025
    1.0
    Went tonight for dinner. Doors were locked with all the lights on. As I drove around to exit the two employees were outside smoking. Hopefully cigs. Three other cars drove through to. Not cool.
  • KS
    Kristin Smith
    Nov 21, 2025
    1.0
    This location sucks. Per Google as well their door it shows they are open till 10. I went to pick a door dash order and they were closed at 9! I lost out on money because of this. Fix your hours or actually stay open. It’s not that hard
  • AC
    A “FrostedKisses214” C
    Oct 26, 2025
    4.0
    everything is going more digital. the more times I visit a location the more Selfserve kiosks for ordering food. and still there seems to be a delay in getting the order.
  • CD
    Caitlynn Downs
    Oct 23, 2025
    5.0
    Customer service at the restaurant tonight was 10/10. I’m not sure of the employees names working this evening, but they went out of their way to be patient & considerate with a customer. The service was also super fast. In a world where it doesn’t feel like people care about anyone anymore, especially a stranger, it was wonderful to see how they went above and beyond to ensure he was taken care of. Very classy. Way to look out for people in the community, too. Just awesome.

Frequently Asked Questions About Wendy's

Is 831 Roosevelt Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 831 Roosevelt Trail, Windham, ME?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.