Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Mixed feedback on staff demeanor; some employees were friendly and helpful, while others displayed rudeness and sarcasm.
Dining Experience
The dining room was often closed, leading to confusion and dissatisfaction among customers.
Food Quality
Food quality was inconsistent; while some customers praised the taste, others reported cold or poorly prepared items.
Technology Problems
Self-serve kiosks and mobile order systems were often malfunctioning, causing additional delays and confusion.
AC
A “FrostedKisses214” C
Oct 26, 2025
4.0
everything is going more digital. the more times I visit a location the more Selfserve kiosks for ordering food. and still there seems to be a delay in getting the order.
CD
Caitlynn Downs
Oct 23, 2025
5.0
Customer service at the restaurant tonight was 10/10. I’m not sure of the employees names working this evening, but they went out of their way to be patient & considerate with a customer. The service was also super fast. In a world where it doesn’t feel like people care about anyone anymore, especially a stranger, it was wonderful to see how they went above and beyond to ensure he was taken care of. Very classy. Way to look out for people in the community, too. Just awesome.
ES
Eve Schultz
Oct 18, 2025
1.0
No dining room service. No sign. Locked doors. And employees just staring at me through the glass when there is 0 indicators about the dining area being closed…
EH
Ernie Hinkley
Oct 9, 2025
1.0
I just waited for 45 minutes in the drive thru for an MOBILE order! and then went I got to the window they asked for money so I had to tell them I ALREADY paid! And proceeded to wait 5 more minutes for them to put it in the bag. 🙄this is the worst service I have ever experienced ANYWHERE!
MB
Moises Bustamante
Sep 30, 2025
1.0
I Ordered through the mobile app. It gave me the option to choose between carry out a drive-thru. I chose carryout upon arrival I came across 10 Cars in the Drive-Thru, and a locked Lobby... no indication was given no sign was posted letting anyone know that the lobby was closed several people including myself what find ourselves pulling on a locked door trying to get in. They made sure to let me know that you cannot skip a line and you must go through a drive-through process no matter if you did a mobile order or not.
I understand there's shortage of employees but it would be courteous to let the customers know through a sign or better yet tell their corporate to update the app to let us know that the Lobby is closed or not give us the option to choose carry out.
@WindhamMEWendy's you can do better give them the tools needed to better communicate to the community instead of wasting our time driving the country mile to get here for this type of experience.
Ps. Waiting on my refund from the number that I called through Wendy's which that was an experience in and of itself.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Windham, ME?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Windham, ME into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (207) 892-0270.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 831 Roosevelt Trail Wendy’s serve breakfast?
Yes, this Wendy’s location in Windham, ME serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 831 Roosevelt Trail, Windham, ME?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.
Is the Wendy's at 831 Roosevelt Trail in Windham open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 831 Roosevelt Trail serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I order food online from Wendy's at 831 Roosevelt Trail?
You can order online through the Wendy's app or their website at order.wendys.com by selecting the Windham location.
What payment options are accepted at Wendy's in Windham, ME?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 831 Roosevelt Trail for questions or feedback?
You may call (207) 892-0270 or contact customer care via their website's Contact page or Customer Satisfaction Survey.
Where can I find the menu and nutrition information for Wendy's in Windham?
Menu and nutrition info is available on their menu website, mobile app, and in-restaurant nutrition posters.
Are there any dining or entertainment options near Wendy’s at 831 Roosevelt Trail?
Nearby you can visit Applebee’s Grill + Bar for American cuisine or Take a Break Billiards for casual entertainment before or after your Wendy’s visit.
If I’m coming from Windham, what nearby services can I find around Wendy’s?
Near Wendy’s, you have access to services like The UPS Store 0629 for shipping and printing, Pratt Abbott for dry cleaning and laundromat services, and Norway Savings Bank for financial needs.
What recreational or health-related places are located near Wendy's in Windham?
Play Warriors (hospital and counseling services) and Curves (gym) are nearby, offering health and fitness options close to Wendy's.