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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westbrook is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, leading to frustration among customers.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others received poorly made or unsatisfactory dishes.
Cleanliness
Concerns raised about the cleanliness of the dining area, with reports of dirty tables and floors.
Wait Times
Long wait times for food and service were a common issue, with some customers experiencing significant delays.
MC
Marisa Cipolla
6 days ago
1.0
Every time I order here the online orders run behind whether it’s busy or dead inside. Many times the bag is just sitting open in the back waiting for someone to close it.
I stopped ordering avocado toast due to it being incredibly pricey and all I was getting was slices of avocado not even on the toast, it’s thrown in off the side most times and I have to put it back together.
I stopped ordering salads cause I ask for extra dressing and it’s either missing or they all have nothing in it. It looks like the container was given a layer of dressing to outline the plastic and no actual dressing inside.
Now the sandwiches are often tossed together and all over the place or missing ingredients and it takes so long to even get the food out that it’s not worth having to wait for someone to talk to to have them take even longer to fix it.
This place is probably one of the worst Panera spots I’ve been to. Do better.
ES
Emily Stead
Sep 23, 2025
5.0
I order Panera all the time and today when I was picking up an order yesterday my drink was missing. Not only did the manager come over right away and help me, another 2 employees were also exceptionally nice/ offered to help in the process. They remade my smoothie of course but it was the genuine kindness that I really appreciated.
PD
Patrick Demers
Sep 12, 2025
1.0
Over the past several months this location continues to disappoint. Wrong orders, missed items, improperly made sandwiches, poor attitude and service from the staff. Yesterday was icing on the cake when I went to pick up my online order - that i was told in an email was ready - only to find they were out of Turkey and I needed to make another selection. I will not go back to this location.
No, Panera Bread Westbrook does not accept reservations.
What are the opening hours for Panera Bread Westbrook?
Panera Bread Westbrook is open from 6:00 AM to 9:30 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Westbrook offer delivery and pick-up services?
Yes, Panera Bread Westbrook offers delivery and Rapid Pick-Up services.
What types of meals are served at Panera Bread Westbrook?
They serve breakfast, lunch, brunch, and dinner.
Is there Wi-Fi available at Panera Bread Westbrook?
Yes, Panera Bread Westbrook offers complimentary Wi-Fi for guests.
Are there vegetarian and vegan options available at Panera Bread Westbrook?
Yes, Panera Bread Westbrook serves vegetarian and vegan options.
What payment methods are accepted at Panera Bread Westbrook?
The café accepts American Express, Cash, Discover, MasterCard, and Visa.
What nearby places can I visit before or after dining at Panera Bread Westbrook?
Nearby places include Verizon Authorized Retailer - BeMobile, GNC, and Euphoria Nail & Spa, which you might visit for mobile needs, supplements, or beauty services before or after your meal.
Are there other dining options near Panera Bread Westbrook?
Yes, nearby dining options include Ruby Tuesday, Chipotle Mexican Grill, Pizza Hut, Rio Bravo, Starbucks, Wing Street, and Denny's for diverse cuisine experiences.
What nearby fitness centers are close to Panera Bread Westbrook?
F45 Training Westbrook Crossing and Orangetheory Fitness are nearby gyms if you're looking to work out before or after your visit to Panera Bread.