Dunkin'

4.1
411 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westbrook, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
742 Main St, Westbrook, ME
04092, United States

Hours

Reviews

4.1
411 reviews
5 stars
221
4 stars
85
3 stars
54
2 stars
22
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and efficient, there were also reports of rudeness and disrespect towards customers, particularly in sensitive situations.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and missing components, leading to frustration.

Cleanliness and Atmosphere

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Service Speed

Customers frequently mentioned slow service, especially during busy times, indicating a need for better staffing or efficiency improvements.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about the quality of certain food items, such as cold sandwiches and burnt coffee.
  • JJ
    jessica jones
    Nov 8, 2025
    5.0
    I have been to multiple dunkins! This dunkin is by far the best one! The staff is always on point! My order too! I get decaf because my body hates caffeine 🤣 they kill it every time! Other dunkins always gave me regular coffee ( yes I can tell the difference, my body too) They get it right every time, they're also great with my daughter! We've come to know some of the staff's names , as we are now regulars 🤣🤣 give these people a raise because they kill it every morning ❤️❤️❤️
  • GG
    Grace
    Oct 28, 2025
    1.0
    I’ve just learned from someone that at this Dunkin, the employees insulted disabled students. That’s right. One of the students asked for her money back because something wasn’t right with what she ordered and they refused to pay her back, “nothing we can do”. When they could very easily have payed her back in cash. (I’ve noticed this similar money issue at other Dunkin’s where they can pay people back online or in cash when something is missing, etc.) Then the young workers continued to call the disabled students idiots. This is an outrage that shouldn’t be over looked. In the past this Dunkin has been somewhat alright but after this situation I can now see how disrespectful employees are to their customers, even if they have a disability. This happened on October 28th, 2025, between the times of 2-4pm. I have no clue who was working. But me and my family will definitely never go to the Dunkin again. And if people have any ounce of humanity left, maybe they will be more concerned about this too. Because it IS a problem.
  • RB
    Rabkin Bask
    Oct 10, 2025
    5.0
    Nice people!
  • MR
    Mel Ranger
    Aug 29, 2025
    5.0
    They are the first to make my iced cold brew correct
  • JA
    Jason Auffant
    Aug 29, 2025
    5.0
    One of the better Dunkins in Southern Maine. Fast, friendly, and never have had an issue with my food or coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 742 Main St, Westbrook, ME?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Westbrook offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.