Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
670 reviews
5 stars
341
4 stars
157
3 stars
82
2 stars
36
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and courteous staff, highlighting their positive interactions.
Food Quality
While some reviews mentioned great food, there were several complaints about inconsistent quality, including stale items and incorrect orders.
Cleanliness Issues
Several customers noted cleanliness concerns, particularly regarding the dining area and staff hygiene.
Service Speed
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times and order inaccuracies.
Management Concerns
Multiple reviews expressed dissatisfaction with management's handling of customer complaints and service issues.
- LELinda Chen Einsiedler6 days ago1.0I love DQ Buster Bars and was totally disappointed with this Westbrook DQ because there was very little fudge (like almost none at all).
- TFTim FrankNov 13, 20255.0Average dq food but the ladies were nice.
- MBMatthew ButlerNov 11, 20255.0Love that Flamethrower
- DKDan KOct 8, 20255.0Awesome staff, awesome food. Prompt service. Need I say more? All the folks at DQ and friendly and courteous... Plus - IMHO - thier food beats the other fast food joints hands down! And let's not forget thier I famous blizzards. I usually stick with cooke dough medium size. Hint... if you're blizzard melts.. throw it into the freezer and it hardens right up again!
- FGFrank GAug 28, 20253.0There were flies in the dining room. The restaurant needs updating and a deep cleaning. Food was great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Westbrook, ME?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill at 272 Main St wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible, family-friendly, and welcomes children. It also offers high chairs and outdoor seating.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service and supports mobile ordering and rewards through their app.
Where can I order food online for pickup from Dairy Queen Grill & Chill?
You can place an online order for pickup at Dairy Queen Grill & Chill via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/12648/.
How can I contact Dairy Queen Grill & Chill in Westbrook?
You can contact Dairy Queen Grill & Chill by calling their main phone number at +1 207-854-2381.
What other Dairy Queen locations are near Dairy Queen Grill & Chill at 272 Main St?
There is another Dairy Queen ice cream shop and fast food restaurant nearby with similar offerings, providing alternatives for ice cream and meal options.
Are there any nearby taxi services for convenient transportation to Dairy Queen Grill & Chill?
Yes, Abc Taxi (phone: 207-409-2943) is a nearby taxi service that customers can use for easy transportation to and from Dairy Queen Grill & Chill.
What local services are near Dairy Queen Grill & Chill that visitors might find useful?
Nearby services include Western Union for financial needs, Evolve Bodywork and Wellness, and Mind Over Matter Massage for relaxation and therapy.
Are there any automotive-related businesses near Dairy Queen Grill & Chill?
Yes, there are several nearby auto-related businesses including Lee Auto Mall Westbrook, Lee Dodge Chrysler Jeep Ram, and Tom & Jerry's Car Wash for automotive sales, service, and detailing.