Certified by Dairy Queen Grill & Chill • May 03, 2026
Monday9:30 AM - 9:30 PM
Tuesday9:30 AM - 9:30 PM
Wednesday9:30 AM - 9:30 PM
Thursday9:30 AM - 9:30 PM
Friday9:30 AM - 9:30 PM
Saturday9:30 AM - 9:30 PM
Sunday9:30 AM - 9:30 PM
Reviews
4.0
684 reviews
5 stars
348
4 stars
161
3 stars
82
2 stars
36
1 star
57
LL
Littledragon
Apr 2, 2026
4.0
Good blizzard as usual, but this place doesn’t flip the cup like other places do - the cup had a cap on it.
GG
G
Mar 19, 2026
1.0
Super lame to not participate in free cone day, so I'll be going to another location that does.
Also this place sucks anyways; they always messed up our order whenever we did order previous times, they're always out of things (which you only find out by a paper sign taped to their window after you've arrived), and the employees are always rude.
So this was their last strike, I won't be coming here anymore.
AG
Andy Gendron
Mar 19, 2026
1.0
Not participating in free cone day as a franchisee is comical. Would love to hear the owner justify that, please oblige me.
To be clear, it was still busy, I bought a $22 meal and was satisfied with my experience and the food, but your decision to not participate when they're running national campaigns is hilarious. I'm sitting here listening to people complain about your "sign on the door" about the lack of participation, currently.
KH
Kathryn Henkels
Mar 10, 2026
5.0
When I found out this place was open for the season, I just had to go!
I had the banana split, and asked the young woman to give me light ice cream. I ate everything but a small amount of ice cream.
CM
Caleb “Samsquanch” McGuire
Feb 14, 2026
5.0
I just had to leave a review because I am genuinely blown away. I stopped at Dairy Queen expecting the usual fast-food gamble… and instead I was handed a masterpiece.
When I unwrapped my burger, I actually paused. It looked EXACTLY like the picture on the menu board. I’m not exaggerating. The bun wasn’t smushed. The lettuce wasn’t sad and sliding off the side. The cheese was perfectly melted. The patty was centered like it had been placed with architectural precision. It was a beautifully built burger — tall, structured, and proud. It looked like it had just stepped out of a commercial.
You know how most fast-food burgers look like they lost a fight on the way to your tray? Not this one. This was showroom quality. If anything, it looked better than the picture.
And the customer service? Absolutely over the top. From the second I pulled up to the drive-through speaker, I was greeted with genuine respect and positive energy. It didn’t feel rushed or robotic — it felt welcoming. The staff member was clear, friendly, and patient while taking my order, and that same level of kindness carried all the way through to the window. When I was handed my food, I was met with a smile and professionalism that made the whole experience feel above and beyond what you typically expect at a drive-through.
On top of that, it tasted just as good as it looked — fresh, hot, and perfectly balanced. Whoever assembled that burger deserves recognition because that level of care is rare, and the team working that shift clearly takes pride in what they do.
10/10 experience. If this is the standard, Dairy Queen is operating on a whole different level. I’m seriously impressed. 👏
What are the operating hours of Dairy Queen Grill & Chill in Westbrook, ME?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill at 272 Main St wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible, family-friendly, and welcomes children. It also offers high chairs and outdoor seating.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service and supports mobile ordering and rewards through their app.
Where can I order food online for pickup from Dairy Queen Grill & Chill?
You can place an online order for pickup at Dairy Queen Grill & Chill via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/12648/.
How can I contact Dairy Queen Grill & Chill in Westbrook?
You can contact Dairy Queen Grill & Chill by calling their main phone number at +1 207-854-2381.
What other Dairy Queen locations are near Dairy Queen Grill & Chill at 272 Main St?
There is another Dairy Queen ice cream shop and fast food restaurant nearby with similar offerings, providing alternatives for ice cream and meal options.
Are there any nearby taxi services for convenient transportation to Dairy Queen Grill & Chill?
Yes, Abc Taxi (phone: 207-409-2943) is a nearby taxi service that customers can use for easy transportation to and from Dairy Queen Grill & Chill.
What local services are near Dairy Queen Grill & Chill that visitors might find useful?
Nearby services include Western Union for financial needs, Evolve Bodywork and Wellness, and Mind Over Matter Massage for relaxation and therapy.
Are there any automotive-related businesses near Dairy Queen Grill & Chill?
Yes, there are several nearby auto-related businesses including Lee Auto Mall Westbrook, Lee Dodge Chrysler Jeep Ram, and Tom & Jerry's Car Wash for automotive sales, service, and detailing.
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