McDonald's

3.1
1251 reviews
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Business Details

992 Post Rd, Wells, ME
04090, United States
(207) 646-5875
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
992 Post Rd, Wells, ME
04090, United States

Hours

Reviews

3.1
1,251 reviews
5 stars
329
4 stars
268
3 stars
213
2 stars
125
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Performance

Numerous reviews highlighted disorganization among staff, with complaints about rudeness and lack of urgency.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and bathrooms, leading to negative impressions.

Food Quality

While some customers enjoyed the food, many noted issues with cold or poorly prepared items.

Customer Experience

Mixed reviews on customer service, with some praising friendly staff while others reported negative interactions.
  • TL
    Tracy Lind
    Nov 11, 2025
    1.0
    I went here to get a frozen Coke and a frosty for my partner and they told us that they were out of the frozen Coke. They showed us about 1/3 of a cup and handed it to us after we had already paid. They didn’t give us a refund or anything. Today, I went to the drive through, waited multiple minutes and no one was there to take our order, despite the fact that there were hardly any customers inside.
  • TC
    T C
    Oct 22, 2025
    3.0
    Had an okay experience here.
  • CA
    Carlos A
    Oct 12, 2025
    3.0
    Staff was not working well together. Food took way too long and below average experience.
  • MM
    Mark Miller
    Oct 5, 2025
    1.0
    I know it’s McDonald’s, but every once in a while for whatever reason someone has to go there whether you’re in a hurry or it’s just convenient. The Wells McDonald’s is the absolute most disorganized operation. I have ever seen the people there put in zero effort and are just clueless to everything going on around them. I went there once at the beginning of the summer and once at the end, nothing has changed and this is just through the drive-through. Again, I don’t expect much at McDonald’s, but it should be a little bit better than this! Do better people.
  • JM
    Jason McGaughran
    Oct 2, 2025
    5.0
    Best McDonald’s ever and a shout out to My sister from another mister
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Wells, ME?

McDonald's in Wells, ME is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's Wells location open?

The drive-thru is open every day from 6:00 AM to 11:00 PM.