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McDonald's

3.1
(1264 reviews)
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Business Details

992 Post Rd, Wells, ME
04090, United States
(207) 646-5875
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
992 Post Rd, Wells, ME
04090, United States

Hours

Reviews

3.1
1,264 reviews
5 stars
334
4 stars
270
3 stars
212
2 stars
126
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.

Food Quality

While some customers enjoyed fresh and hot food, many complained about cold items and incorrect orders.

Cleanliness

Multiple reviews pointed out dirty tables and unsanitary conditions in the restaurant.

Management Issues

Several customers expressed concerns about poor management and organization, particularly during busy times.
  • CG
    Clifton Granger
    Feb 16, 2026
    2.0
    Took just shy of 30 minutes for a #3 Large and 70% of that was sitting at the drive up menu waiting to order. If it's this bad in February when the town is dead I can't imagine this crew making it through the summer. The older guy in the first window is the man though, very personable.
  • DD
    Daisy
    Feb 15, 2026
    1.0
    Unless you have an hour to wait for your food don’t stop here.
  • SS
    Scott
    Feb 5, 2026
    5.0
    It's fast food
  • TT
    Tristan Turner
    Jan 19, 2026
    1.0
    Ordered a single mcchicken inside at the kiosk at 12:57 pm. Took 9 minutes to get it in my hand. Very slow business wise. 1 car in drive thru, 3 people sitting inside. Ridiculous, no excuse for how long it took.
  • BB
    Bernard Broder
    Jan 18, 2026
    1.0
    I ordered using the app. I don't want my receipt and proceeded to the second window. Person at first window yelled at me to back up to the first window as she said she HAS to offer me a receipt. Crazy policy. Dangerous to make customer back car up in a line of traffic. She was rude and sarcastic.
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