Wendy's

3.9
1458 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
329 Main Street, Waterville, ME
04901, United States

Hours

Reviews

3.9
1,458 reviews
5 stars
646
4 stars
368
3 stars
223
2 stars
82
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh meals, while others received cold or poorly prepared items.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff, particularly during busy times.

Cleanliness

Inconsistent cleanliness reported; some locations were noted as clean, while others had dirty tables and floors.

Customer Experience

Positive experiences highlighted friendly staff and good service, but many customers reported negative interactions with management.

Value for Money

Concerns about portion sizes and pricing; some customers felt the value was diminishing compared to previous visits.
  • JJ
    Jake
    Nov 7, 2025
    1.0
    Staff running front was clueless food was mediocre even for a wendys
  • CM
    Crystal Morse
    Nov 2, 2025
    2.0
    The cashier shut the drawer before she got my change so I had to wait forever for the manager to come open it for her then my burger was pink in the middle I didn't even eat half of it
  • KR
    Kay Rabbit
    Oct 27, 2025
    2.0
    When they say sweat, blood, tears they really mean sweat included. I watched my burger being made and they guy grabs his hat gloved up mind you, lifts it, combs his hair, then cleans his sweaty scalp then touches my burger. sees its wrong throws the buns. With the same dirty gloves shoves his hands into a bag of buns struggles go get a bun touches them all to get one and starts over again while making eye contact. The cashier was sweet took my complaint and had another person make. I accepted it but despite that my appetite was shot. I tried to eat and my appetite made me sick. Will not be trying this spot again
  • TG
    Tiffany Goodale
    Oct 21, 2025
    5.0
    Wendy's always has the best fries. I like to get a large fry and a chocolate frosty whenever I go. It's good when you sip them in the frosty. It's almost like the fries are hand cut and fresh.
  • IF
    Ivy Furrow
    Oct 19, 2025
    5.0
    The food was really good. Nice and hot fries. The service was great and there was plenty of parking. We'll be back.

Frequently Asked Questions About Wendy's

Is Waterville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.