Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and rude staff, particularly during busy times.
Cleanliness
Inconsistent cleanliness reported; some locations were noted as clean, while others had dirty tables and floors.
Customer Experience
Positive experiences highlighted friendly staff and good service, but many customers reported negative interactions with management.
Value for Money
Concerns about portion sizes and pricing; some customers felt the value was diminishing compared to previous visits.
JJ
Jake
Nov 7, 2025
1.0
Staff running front was clueless food was mediocre even for a wendys
CM
Crystal Morse
Nov 2, 2025
2.0
The cashier shut the drawer before she got my change so I had to wait forever for the manager to come open it for her then my burger was pink in the middle I didn't even eat half of it
KR
Kay Rabbit
Oct 27, 2025
2.0
When they say sweat, blood, tears they really mean sweat included. I watched my burger being made and they guy grabs his hat gloved up mind you, lifts it, combs his hair, then cleans his sweaty scalp then touches my burger. sees its wrong throws the buns. With the same dirty gloves shoves his hands into a bag of buns struggles go get a bun touches them all to get one and starts over again while making eye contact. The cashier was sweet took my complaint and had another person make. I accepted it but despite that my appetite was shot. I tried to eat and my appetite made me sick. Will not be trying this spot again
TG
Tiffany Goodale
Oct 21, 2025
5.0
Wendy's always has the best fries. I like to get a large fry and a chocolate frosty whenever I go. It's good when you sip them in the frosty. It's almost like the fries are hand cut and fresh.
IF
Ivy Furrow
Oct 19, 2025
5.0
The food was really good. Nice and hot fries. The service was great and there was plenty of parking. We'll be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waterville, ME?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waterville, ME into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (207) 872-5021.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Waterville Wendy’s serve breakfast?
Yes, this Wendy’s location in Waterville, ME serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does the Waterville Wendy's serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
Is this Wendy's location currently hiring?
To check current job openings at this location or nearby, please visit the Wendy's Careers page and search for Waterville, ME.
How can I provide feedback about my experience at this Wendy's?
You can contact the Customer Care team via live chat or phone at 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the location directly at (207) 872-5021.
Where can I find menu prices and nutritional information for this Wendy's?
Menu prices and nutrition information can be found on the Wendy's website, app, or in the restaurant. Prices may vary by location.
What payment methods does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there any nearby coffee shops near this Wendy's where I can get a drink?
Yes, nearby coffee shops include Tim Hortons and Dunkin'. You can enjoy a coffee there before or after dining at Wendy's.
If I'm staying at the Holiday Inn Express & Suites Waterville - North, is Wendy's nearby for a convenient meal?
Yes, Wendy's is conveniently located nearby, making it an easy option for a meal during your stay at Holiday Inn Express & Suites Waterville - North.
Are there other fast food options near this Wendy's in Waterville?
Yes, nearby fast food restaurants include McDonald's and the Wendy's itself, offering a variety of quick dining choices in the area.