Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterville Subway® Restaurant at 150 Elm Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed; some praised friendly and attentive staff, while others reported rude behavior and poor service.
Food Freshness
Several customers noted issues with food freshness, including old or brown vegetables and improperly made sandwiches.
Coupon Policy
Many reviews expressed frustration over the location's refusal to accept valid coupons, leading to dissatisfaction among customers.
Cleanliness
There were multiple complaints about the cleanliness of the store and food preparation areas, with some customers finding the bathrooms particularly unsanitary.
Overall Experience
While some customers enjoyed their meals and praised specific employees, others had negative experiences that led them to recommend avoiding this location.
LV
Leah Valentino
Jan 30, 2026
5.0
Love your meatball sub
TS
Tristan Shute
Sep 19, 2025
1.0
Says online and on their door open until 9PM daily. Apparently that means closed at 8:36PM. Nice.
KH
Kelly Hall
Sep 3, 2025
5.0
Have been here twice lately, ordering on the app and eating in the store, and both times have had EXCELLENT experiences! Today, it was only 1 woman working by herself. Even though she was busy, she took the time to stop and ask me if my bacon was crispy enough (I had requested it be extra crispy) and was not bothered at all that I asked her to cook it a little bit more. She had orders coming in left and right, through the computer and walk in customers, and she handled it like a pro! Also worth mentioning, my food was extremely fresh and delicious! I will definitely be visiting this location again! Thanks for your amazing service and great food!