Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 440 Kennedy Memorial Dr. in Waterville, ME. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on customer service; some praised staff for going above and beyond, while others reported rude and unhelpful interactions.
Food Quality
Food quality is inconsistent; while many enjoyed the pizza and sides, several customers complained about incorrect orders and poorly prepared items.
Atmosphere
The restaurant's atmosphere received criticism for being outdated and unclean, with some customers noting a lack of maintenance.
Delivery Issues
Delivery experiences varied, with some customers receiving their orders on time and correctly, while others faced significant issues with wrong or poorly prepared items.
TT
Taya Thomas
Feb 19, 2026
5.0
Shout out Dana!! We came in for dine in and the server had already left. He let us sit down while waiting for our food and accompanied our needs!!! Give Dana a raise!!
DC
David Taylor (chiefdaroga)
Jan 24, 2026
5.0
This place really went above and beyond on a short notice today. Our reservation for our sons 13th birthday party were canceled by another restaurant with less than an hour to go for showtime. We had to pivot hard to get food from here and place the party at our house. When the staff heard about the change and that it was our son's 13th birthday party they went far above and beyond to make sure our order was not only correct but was amazing and gave us everything we needed to make sure it was a successful party. I want to say thank you to the opening staff that was there today January 24th. I didn't get your names but thank you for your kindness, your compassion, and your willingness to go above and beyond for a little boys birthday on a day when the weather was barely above 0. This type of dedication and professionalism should be recognized and rewarded.
Thank you again for saving my son's birthday!
BD
Benjamin DeWitt
Jan 9, 2026
1.0
Very poor customer service. I am a doordasher and stood waiting for someone to come to the counter for at least 10 minutesm they were all outside smoking. When they finally came up to the counter, I complained about not being waited on and I was told that I was rude and impatient. The workers in there are not customer friendly and we're very degrading about that I was a dash or not a customer.
CP
C Peavey
Dec 30, 2025
5.0
My bf and I went there for dinner tonight. Our server in fact was not a server but I must say he did an amazing job! He was prompt, pleasant and very quick to get us our food. Probably hands down the best service we have gotten there. Really hope he takes a server job because he will do great!