Brand Certified
McDonald's
3.6(1700 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
435 Kennedy Memorial Dr, Waterville, ME
04901, United States
Certified by McDonald's • Mar 01, 2026
(207) 873-6366
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,700 reviews
5 stars
589
4 stars
396
3 stars
368
2 stars
131
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and issues with food preparation.
Pricing Concerns
Several customers commented on high prices and perceived value, with complaints about 'shrinkflation' and expensive menu items.
Busy Environment
The location is frequently busy, which some customers appreciated for quick service, while others found it overwhelming and chaotic.
- ZMZachery Matthews3 days ago1.0Disgusting under cooked meat that wasn't even the right kind of meat for the burger the fries under cooked and I even sat in line for 15 -20 minutes and about 7 minutes sitting at the window you get your food handed to you. I get you close at midnight but 30 minutes before you close shouldnt be this terrible.
- ZMZachery Matthews3 days ago1.0Our food was under cooked from the massive quarter patty on my big mac that had a regular bun and was so pink, the fries where so under cooked, and they didnt even get the sauces right, but under cooked meat no good mcdonalds, if your going to charge the prices you charge get the order right its really not that difficult.
- RBRobert BrownFeb 23, 20262.0Seem to be always out of products only make breakfast burritos on certain days
- JGJakob GessJan 13, 20261.0Denied service at 7pm when everything clearly says they close at 12 am there where other people in the restaurant
- MYMariah YoungJan 13, 20261.0Didn't serve us anything and refused to let us in to buy and eat food. No big booms👎🏼👎🏼👎🏼
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website