McDonald's

3.6
1692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
435 Kennedy Memorial Dr, Waterville, ME
04901, United States

Hours

Reviews

3.6
1,692 reviews
5 stars
588
4 stars
395
3 stars
368
2 stars
129
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders, especially during busy hours.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

Many reviews highlighted unprofessional and unfriendly staff behavior, with several customers feeling ignored or disrespected.

Cleanliness

Some customers noted that the restaurant was clean, while others reported issues with cleanliness, particularly in the dining area.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and perceived value for money, citing 'shrinkflation' and expensive menu items.
  • BF
    Bob field
    1 day ago
    5.0
    Very Busy place I like this one over all in Augusta
  • AA
    Ahmad Alhdidi
    Dec 8, 2025
    1.0
    I went to McDonald’s and paid for my order. They told me to wait for number one, and I waited 40 minutes. My order, a McChicken, was taken in front of me. Very disappointing experience and extremely slow service.
  • MM
    Mariah Mcdaniel
    Dec 7, 2025
    1.0
    The milkshake machine is never clean. Go to the other mcdonalds .
  • WB
    Wayne Burke
    Nov 28, 2025
    1.0
    Ordered two breakfast meals #4 and#9. The picture showed sandwich, hash brown and orange juice. But when we went to pay, we had to pay extra for orange juice. It said it was an upcharge, but the meal was supposed to come with them. This was a rip off and deceptive business practice. UNACCEPTABLE!
  • JH
    John H
    Nov 22, 2025
    1.0
    Tried to order a chicken sandwich and was told they couldn't do that, with no further explanation

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at McDonald's in Waterville, ME?

McDonald's in Waterville, ME is open daily from 5:00 AM to 12:00 AM for dine-in service.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, McDonald's in Waterville has a drive-through service available every day from 5:00 AM to 12:00 AM.