McDonald's

3.6
1683 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
435 Kennedy Memorial Dr, Waterville, ME
04901, United States

Hours

Reviews

3.6
1,683 reviews
5 stars
582
4 stars
395
3 stars
368
2 stars
129
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Speed of Service

Several customers noted slow service times, particularly during busy hours.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.

Pricing Concerns

There were numerous comments about high prices and perceived value for money.
  • JH
    John H
    2 days ago
    1.0
    Tried to order a chicken sandwich and was told they couldn't do that, with no further explanation
  • EF
    Ellen Freeman
    Nov 6, 2025
    3.0
    My burger was like warm but the drive thru was super fast and employees were friendly.
  • MN
    Mark Nadeau
    Oct 31, 2025
    1.0
    They need to learn to pay attention to patrons who come into the restaurant for food. Drive thru isn't the be all end all. Some of us go in. If they can't wait on us in a timely manner (I waited 10 mi. before I was even recoginized), they should close the dining room. And being less condescending would be nice.
  • AS
    Adam Sh3ll
    Oct 25, 2025
    1.0
    Ordered our usual drinks i went bigger and so did my wife to get game pieces. Got 2 large drinks with no game picks on them. Waited almost 15 mins for 2 drinks ordered bigger ones just to get them and nope.
  • BB
    br be
    Oct 24, 2025
    4.0
    Its mcdonalds. Thats the review. We know what to expect but the service is always spotty. People just aren't friendly. Here's your food, goodbye is what I usually get. 🤷‍♂️

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at McDonald's in Waterville, ME?

McDonald's in Waterville, ME is open daily from 5:00 AM to 12:00 AM for dine-in service.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, McDonald's in Waterville has a drive-through service available every day from 5:00 AM to 12:00 AM.