Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with long wait times for orders, especially during busy hours.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Many reviews highlighted unprofessional and unfriendly staff behavior, with several customers feeling ignored or disrespected.
Cleanliness
Some customers noted that the restaurant was clean, while others reported issues with cleanliness, particularly in the dining area.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money, citing 'shrinkflation' and expensive menu items.
BF
Bob field
1 day ago
5.0
Very Busy place I like this one over all in Augusta
AA
Ahmad Alhdidi
Dec 8, 2025
1.0
I went to McDonald’s and paid for my order. They told me to wait for number one, and I waited 40 minutes. My order, a McChicken, was taken in front of me. Very disappointing experience and extremely slow service.
MM
Mariah Mcdaniel
Dec 7, 2025
1.0
The milkshake machine is never clean. Go to the other mcdonalds .
WB
Wayne Burke
Nov 28, 2025
1.0
Ordered two breakfast meals #4 and#9. The picture showed sandwich, hash brown and orange juice. But when we went to pay, we had to pay extra for orange juice. It said it was an upcharge, but the meal was supposed to come with them. This was a rip off and deceptive business practice. UNACCEPTABLE!
JH
John H
Nov 22, 2025
1.0
Tried to order a chicken sandwich and was told they couldn't do that, with no further explanation
What are the opening hours for dine-in service at McDonald's in Waterville, ME?
McDonald's in Waterville, ME is open daily from 5:00 AM to 12:00 AM for dine-in service.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, McDonald's in Waterville has a drive-through service available every day from 5:00 AM to 12:00 AM.
What delivery services does McDonald's Waterville offer?
McDonald's offers delivery including same-day and no-contact delivery, as well as curbside pickup at this location.
How can I order McDonald's online for delivery in Waterville?
You can place your delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the App Store and Google Play.
What payment options are accepted at McDonald's in Waterville?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payments.
Does the McDonald's in Waterville have free WiFi and mobile ordering?
Yes, this McDonald's location offers WiFi and services including mobile ordering, mobile offers, and McDelivery.
Where is McDonald's in Waterville located?
McDonald's is located at 435 Kennedy Memorial Dr, Waterville, ME 04901, USA.
Which nearby convenience stores can I visit while at McDonald's Waterville for additional snacks or fuel?
Nearby convenience stores include Irving Oil and Circle K, both offering gas stations and coffee shops, perfect for additional snacks or fuel.
Are there nearby hotels near McDonald's in Waterville where I can stay?
Yes, The Elmwood, Hampton by Hilton, and Hampton Inn Waterville are nearby hotels where you can stay.
What other fast-food options are near McDonald's in Waterville?
Nearby fast-food options include Taco Bell, KFC, Burger King, and Pizza Hut, offering a variety of dining choices close to McDonald's.