Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 373 Main Street in Waterville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,390 reviews
5 stars
842
4 stars
298
3 stars
110
2 stars
48
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers, fries, and milkshakes, with many highlighting the generous portions and customization options.
Service
Feedback indicates a mix of experiences with service; while many noted friendly and efficient staff, some reported issues with order accuracy and wait times.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and slippery floors, suggesting a need for improved maintenance.
Pricing
Many customers felt the prices were high, with some expressing that the cost did not always match their expectations for quality.
- NCN CDec 29, 20251.0The Fries absolutely suck now. They started using a starch type coating similar to Burger King fries. Wendy's and Chicfila have also started doing this. I looked into it, it's to keep fries crispier longer now that door dash is so prominent. It makes them bland and grainy. We desperately need In-n-out in this state.
- VFValerie FlanaganDec 24, 20254.0Fast fast food personalized burgers and dogs. Delicious fries and plenty of salty roasted peanuts while you wait.
- PMPatricia MorrisDec 8, 20255.0The food is fantastic! However, I had to wait 15 minutes to get my milkshake. The cashier was responsible for milkshakes but didn't stop taking orders until everyone in a long line had ordered... Frustrating
- MPMrs. PDec 7, 20255.0Best burgers anywhere! We love that we can have them wrapped in lettuce and the free peanuts are great, too! We eat keto, so we head to 5 guys for dinner often.
- KEKate ErbesDec 3, 20255.0The mix master mistress for the milkshakes in Waterville makes all of my visits after work twice a month so fun. He always has a smile & something kind to offer everyone. I go every other Saturday during the snow season...
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Waterville accept reservations?
No, Five Guys at 373 Main Street in Waterville does not accept reservations.
What are the opening hours for Five Guys in Waterville?
Five Guys in Waterville is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Waterville offer delivery or pickup services?
Yes, Five Guys Waterville offers delivery and in-store pickup services.
Can I customize my burger and milkshake at Five Guys Waterville?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Is the Five Guys veggie sandwich a vegetarian patty?
No, the veggie sandwich is not a veggie burger but a customizable mix of vegetables and condiments, such as peppers, onions, and mushrooms, with the option to add cheese.
What payment options are accepted at Five Guys Waterville?
Five Guys Waterville accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Waterville have seating for children and wheelchair accessibility?
Yes, Five Guys Waterville welcomes children with a children's menu, high chairs, and has wheelchair accessible entrances and restrooms.
What nearby restaurants can I visit before or after dining at Five Guys Waterville?
Nearby restaurants include Friendly’s for American cuisine, Killarney’s pub and grill, Little Caesars Pizza for quick pizza, Ming Lee Chinese Restaurant for Asian food, Governor’s Restaurant and O’Brien’s Irish Restaurant & Pub.
Are there any nearby entertainment or fitness venues close to Five Guys Waterville?
Yes, Waterville Swim & Fitness Center is nearby for fitness activities, and OBriens Event Center offers pub and event experiences close to Five Guys.
Where can I find shopping or service locations near Five Guys Waterville?
Nearby shopping and services include AT&T Store for mobile needs, GameStop for electronics and games, RadioShack for electronics and mobile accessories, and Waterville-elm Plaza for shopping.