Dunkin'

Reviews

• EI

  Ellen Ireland

  1 day ago
  3.0
  I just went through the drive-thru on Kennedy Memorial Drive in Waterville Maine. When I was receiving my cash back the cashier handed it back to me with the change on top of the paper bills. Of course I didn't see that she was doing that so the change dropped on the ground. I couldn't believe my eyes when I saw a sign saying no picking up change on the ground through the drive-thru. Well doesn't that tell you something?? Evidently the cashiers have a habit of doing this and dropping the change. Doesn't that seem to be a problem to you. Cashiers in stores and the change back first and then the bills you don't hand it back on top of the bills. Then tell the customer they cannot pick it up from the ground. If I could have opened my car door enough I would have ignored the sign and got my change as I lost more than what my senior discount was. My bill was for $8.09 and so I lost the change that was do me. Tell your Cashiers to hand the change back first then the bills simple as that and not hard.
• FH

  Faith Housel

  Oct 26, 2025
  2.0
  Messed up my drink and my friend's food, but were polite and fixed my drink when I told them about it (we didn't ask to fix the food). One of the staff members angled their phone at me while in the lobby for a few seconds, I'm pretty sure she took a picture of me. Weird and uncomfortable, not amazing servive. Probably will try and go to the other dunkins in the area, and avoid this one.
• TG

  Toni Geisinger

  Sep 18, 2025
  1.0
  Usually I wouldn’t have anything bad to say about this particular store. But today I went in there and ordered maple sugar snackin bacon I brought it back cause it taste nothing like the maple snackin bacon and the lady wanted to argue with me over the bacon they gave me more bacon and it still taste like reg bacon nothing like the snackin bacon I go there a couple times a week and the lady was very rude because I wanted what I ordered I will be going in and speaking with the manager when he’s back on Saturday I also ordered the same coffee I order every time I go and there employees are so ignorant they don’t even listen to half of what you say I said 3LIQUID SUGAR AND I GOT GRANULATED SUGAR IN A COLD COFFEE! I spent over $30 and did not get the things I specifically ordered!
• KL

  Kaden Lau

  Jul 30, 2025
  1.0
  Throw the food in the bag all the food fell out in the bottom of the bag on top of that so cheap they give u 2 hash browns on the new wrap if I'm already paying so much I should at least get what I payed for they always mess my food and coffee up I'm from Boston this would never happen out there last time I'll be coming here I come every time I visit family like every other week I'll be changing locations
• AN

  Amy Newell

  Feb 23, 2022
  5.0
  Love dunkins ice coffee...so good!!

Frequently Asked Questions About Dunkin'