Dunkin'

4.0
629 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterville, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
419 Kennedy Memorial Dr, Waterville, ME
04901, United States

Hours

Reviews

4.0
629 reviews
5 stars
327
4 stars
131
3 stars
76
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and food preparation, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service, particularly during busy hours, causing frustration among customers.

Staff Attitude

Feedback varied on staff friendliness; some praised the staff while others noted rudeness and unprofessional behavior.

Cleanliness

Mixed reviews on cleanliness, with some customers noting dirty tables and unsanitary food handling practices.

Product Quality

While some customers enjoyed the food and drinks, others complained about burnt items and inconsistent quality.
  • FH
    Faith Housel
    Oct 26, 2025
    2.0
    Messed up my drink and my friend's food, but were polite and fixed my drink when I told them about it (we didn't ask to fix the food). One of the staff members angled their phone at me while in the lobby for a few seconds, I'm pretty sure she took a picture of me. Weird and uncomfortable, not amazing servive. Probably will try and go to the other dunkins in the area, and avoid this one.
  • TG
    Toni Geisinger
    Sep 18, 2025
    1.0
    Usually I wouldn’t have anything bad to say about this particular store. But today I went in there and ordered maple sugar snackin bacon I brought it back cause it taste nothing like the maple snackin bacon and the lady wanted to argue with me over the bacon they gave me more bacon and it still taste like reg bacon nothing like the snackin bacon I go there a couple times a week and the lady was very rude because I wanted what I ordered I will be going in and speaking with the manager when he’s back on Saturday I also ordered the same coffee I order every time I go and there employees are so ignorant they don’t even listen to half of what you say I said 3LIQUID SUGAR AND I GOT GRANULATED SUGAR IN A COLD COFFEE! I spent over $30 and did not get the things I specifically ordered!
  • KL
    Kaden Lau
    Jul 30, 2025
    1.0
    Throw the food in the bag all the food fell out in the bottom of the bag on top of that so cheap they give u 2 hash browns on the new wrap if I'm already paying so much I should at least get what I payed for they always mess my food and coffee up I'm from Boston this would never happen out there last time I'll be coming here I come every time I visit family like every other week I'll be changing locations
  • MM
    michael marks
    May 31, 2025
    5.0
    Food is delicious and fresh

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Waterville, ME?

Dunkin' in Waterville, ME is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.