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Dunkin'

3.9
(640 reviews)

Business Details

339 Main St, Waterville, ME
04901, United States
(207) 616-0335
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterville, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
339 Main St, Waterville, ME
04901, United States

Hours

Reviews

3.9
640 reviews
5 stars
317
4 stars
143
3 stars
66
2 stars
31
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in-store and at the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and items being unavailable, leading to customer frustration.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues and poor maintenance of the location, including parking lot conditions.

Product Quality

While some customers enjoyed the food and drinks, others noted inconsistencies in quality, particularly with coffee and food items.
  • NR
    nicole rizzardini
    2 days ago
    1.0
    I had put in an order yesterday and I didn't even receive everything I ordered and I been trying to call and let them know and no answer I will never be ordering from this dunkin location ever again I was even charged for the item that I never even got
  • DD
    Derek
    Feb 22, 2026
    1.0
    Waist of money bacon barley warmed let alone cooked on more thanone sandwich. Coffee was made wrong. Almost as bad as the norridgewock one.
  • BB
    boka
    Feb 8, 2026
    1.0
    Took over an hour to get us the donuts we ordered. I dont get how hard it is to put a donut in a box but apparently chatting with your coworkers instead of working is more important.
  • JW
    Jamie Williams
    Jan 25, 2026
    1.0
    Go in and takes them forever to come to the counter. Order a coffee for my girlfriend and the bacon jam sandwich. The sandwich was cold and burnt. I would not go to this dunkin.
  • AD
    Adam Domonski
    Dec 30, 2025
    5.0
    Hard working nice people managers are really nice best dunkin around

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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