Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterville, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
632 reviews
5 stars
314
4 stars
142
3 stars
66
2 stars
31
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff, particularly during busy hours.
Staff Friendliness
Some employees received praise for their friendliness and positive attitudes, creating a pleasant experience for regular customers.
Order Accuracy
There were numerous complaints about incorrect orders and items being unavailable, leading to frustration among customers.
Cleanliness and Environment
The cleanliness of the location was often criticized, with reports of unsanitary conditions and a generally unwelcoming atmosphere.
Product Availability
Customers noted frequent shortages of popular items, including drinks and food, which contributed to dissatisfaction.
- IFIvy FurrowOct 22, 20255.0My new Dunks! The service was fast, the ladies are super friendly and my coffee has been made perfectly every single day. 😄
- KKKaytra KaufhardtOct 21, 20251.0I’m from out of state visiting, I don’t normally do dunkn but this is what was available. I don’t know who thinks it’s okay to ignore customers in the lobby, even under a busy time. No acknowledgment at all for almost 10 minutes. There was a line of us. There was 4 workers. I’m assuming the gal that took our order was the manager, but she was hella rude. To the point of raising her voice at us while ordering. And then I proceeded to order a hot coffee. Just a hot brown sugar espresso. Not the shaken one, make it a hot coffee or a latte. She then argued with me and told me after making my coffee wrong that I couldn’t have a hot coffee that way. I explained to her I’ve never been to this place and I was unsure on how you can make it but I was clear that I wanted a hot coffee. Apparently in her world, it’s not available. When asking her to remake it, she told me no. This is inexcusable work attitude and she makes it a hostile environment. Very disappointed to say the least and won’t ever be back, even when visiting the area.
- DSDavid SavasukOct 18, 20251.0This location closes at 9pm. Hit the drive thru at 835pm for a frozen coffee but they couldn't make it because they already shut the machine down for the night. If your open til 9pm then you should be able to provide ALL services til 9pm.
- MWMary WilliamsOct 9, 20254.0Waited 15 minutes for a muffin and left without it
- BHBrittney HoffmanSep 17, 20255.0I stop here almost every day. Morning and afternoon. My morning visit is always my favorite because the lovely lady at the window is so amazing. Her "Have an amazing day" with the biggest smile on her face, it just makes my day ❤️ Her persona just makes my entire day! Thank you for always making the start to my day a great one!
Frequently Asked Questions About Dunkin'
What are the opening and delivery hours for Dunkin' in Waterville, ME?
Dunkin' in Waterville, ME is open every day from 4:00 AM to 9:00 PM, offering both in-store service and delivery during these hours.
What special holiday drinks are currently available at Dunkin'?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use a mobile app to get my Dunkin' favorites quickly?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app, available on both iOS and Android.
Does Dunkin' in Waterville offer drive-thru and curbside pickup services?
This Dunkin' location offers drive-thru service and delivery; however, curbside pickup is not available.
What meals does Dunkin' serve at its Waterville location?
Dunkin' serves breakfast, lunch, and brunch, featuring espresso, coffee, breakfast sandwiches, donuts, and tea.
Are there other Dunkin' locations near the Waterville store?
Yes, there is at least one other Dunkin' nearby, offering donuts, coffee, and smoothies which might be convenient depending on your location or travel plans.
What other places can I visit near Dunkin' in Waterville for shopping or services?
Nearby you can find stores like Maurices for women's clothing, JCPenney for department store shopping, and hardware stores like Sherwin-Williams and O'Reilly Auto Parts, convenient for combining errands with your Dunkin' visit.
Are there food options close to Dunkin' in Waterville if I want a meal after grabbing coffee?
Yes, nearby food options include Taco Bell and McDonald's, both fast-food restaurants where you can enjoy a quick meal after visiting Dunkin'.
Does Dunkin' in Waterville accept credit and debit cards for payment?
Yes, this Dunkin' location accepts both credit and debit cards, making payment easy and convenient.
Is free Wi-Fi available at the Dunkin' location on 339 Main St in Waterville, ME?
Yes, Dunkin' in Waterville offers free Wi-Fi to its customers, allowing you to stay connected while enjoying your coffee or meal.