Domino's Pizza

3.3
640 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Waterville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 42 Elm Street .

Location

Domino's Pizza
42 Elm Street, Waterville, ME
04901, United States

Hours

Reviews

3.3
640 reviews
5 stars
263
4 stars
95
3 stars
44
2 stars
41
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about cold, overcooked, or incorrect items.

Staffing Concerns

Many reviews noted that the location appears understaffed, leading to delays and stressed employees.

Customer Service

Customer service experiences varied widely, with some praising helpful staff while others reported rudeness and lack of resolution for issues.

Hygiene Concerns

Several customers expressed concerns about cleanliness and food safety, including reports of unsanitary conditions.
  • JR
    jay r
    Nov 2, 2025
    1.0
    Me and a friend. We called Domino's to try to order a pizza. They tried to give us some spiel about how they were closed because of daylight savings when it's spring ahead and fall behind. We called at 1:15 in the morning. It's really 12:15 based on what the worker was saying. They just don't want to do their job and they're lazy. They will probably make up some excuse and act like they're stupid and they don't realize that it was spring ahead and fall behind. They will probably tell the corporate office that they didn't realize it was the opposite. But yeah can't even get a pizza at 1:15 in the morning If they can't get enough people to want to work, then they should just say that they should just say that they're short-staffed that they have to close early. It doesn't make any sense. 115 in the morning is not 2:15 like the guy was trying to say it's 12:15 based on what he's saying. Never once heard of Domino's ever changing their hours based on daylight savings. People just don't want to work anymore hey, it is what it is
  • MM
    Maize Maineiac
    Oct 18, 2025
    5.0
    Never disappointed!
  • NP
    Nathan Pitsinger
    Oct 17, 2025
    5.0
    The employees were great! Took care of.me.and my friends well! The customer service and hygiene of the staff are excellent, my walk in order was placed and received in less than 20 minutes. Highly recommend for road trips or just a quick stop!
  • CR
    Chris Roney
    Sep 29, 2025
    1.0
    what kind of delivery cant cash a 50 on a 20 dollar order ??? bums ill never order from the waterville store again
  • AH
    Andrew Haste
    Sep 10, 2025
    5.0
    The system went down just after I ordered — I didn’t know until I got there to pick up (I live ~15 away). I went in, and while I could sense something was off they all were professional; comradery exists. Everyone seemed in-the-know; they were working together and handling what they could, and frankly it was an amazing experience. Quick, quirky, fun. They gave me what I ordered (there might’ve been some issues since the systems went down) but I had my order and it was all handled expertly. No hiding, no BS. They delt with technology and we all moved on. I think was this group, not Dominos itself — but it was good it happened at Dominos :).

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Waterville offer?

Domino's Pizza offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the opening hours for Domino's Pizza in Waterville?

Domino's Pizza is open every day from 10:00 AM to 2:00 AM for both delivery and takeout.