Dunkin'

Reviews

• AM

  Ashlie Maker

  Apr 12, 2026
  1.0
  They can't make a hot latte correctly only the iced latte is ever done correctly and it makes no sense. Also when ordering they should stop saying is that it after every item as its annoying and makes you feel rushed
• AH

  Aisha Hiltz

  Mar 8, 2026
  1.0
  The ONLY Dunkin in Maine I will not go to. The only thing they are consistent with is being horribly inconsistent. Order the same coffee from them two days in a row and watch how completely different they are, then you’ll receive attitude from employees for asking what’s different lol. Hugh turn over with staff too, think that says a lot about the management.
• ED

  ella Doucette

  Feb 9, 2026
  1.0
  Always out of stock of strawberry dragonfruit, the lady with pink/purple hair and lashes was so rude when I ask nicely about what other refreshers don't have strawberry dragonfruit. I had my order ready, and since it was out of stock I had to look for something else she was very rushing.
• DD

  D Doucette

  Jan 31, 2026
  1.0
  Ordered a croissant toasted with butter. Was handed a croissant not toasted and no butter. Just a croissant in a bag. Pretty simple order to not screw up but somehow they still managed to screw it up. I try to bite my tongue when businesses make mistakes but last week I was given a completely different coffee and had to dump it out. Guess I’ll be going to aroma joes down the street from now on.
• LS

  Laura Spencer

  Jan 25, 2026
  1.0
  I went to Dunkin in a great mood to get some breakfast with my family. Tge drive through was very busy so we went into the lobby. There was probably 5 people waiting for orders inside. We stood at the counter for a few mins when our order finally got taken. We sat down to get out of the way & wait for out food & drinks when they called out "boston cream donut" and placed the bag on the counter. No one moved and it was the lady who took my order so I stood up, walked through the people and grabbed my order. That is when the lady working the drive through walked over and yelled "ma'am, you can not grab things over the counter, you could be taking someone else's". I was dumbfounded because her delivery was so rude. Everyone standing there just looked like what the heck just happened. I waited until the crowd was gone and walked up to the counter for the rest of my order. The employee walked over and I explained to her that it was extremely rude to yell at me and I asked why oldo they call out the orders if they dont want you to take them? She continued to repeat you cant reach too far on the counter (which I did not) and a younger girl stood there and kept injecting. Eventually the employee apologized, I told her I accepted it and advised even if they are frustrated with their jobs to not take it out on the customers. I have never been treated so rudely for doing nothing wrong. I definitely do not recommend this location.

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