Wendy's

3.5
1246 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15 Topsham Fair Mall Road, Topsham, ME
04086, United States

Hours

Reviews

3.5
1,246 reviews
5 stars
424
4 stars
311
3 stars
216
2 stars
94
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Cleanliness

Multiple reviews highlighted poor cleanliness in both the dining area and bathrooms, with reports of sticky tables, dirty floors, and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and unfulfilled requests, leading to frustration.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and indifference.

Food Quality

While some customers found the food acceptable, many noted that items were often cold, poorly prepared, or missing key components.
  • LG
    Lynn Grant
    Nov 8, 2025
    2.0
    The whole experience wasn't a normal Wendy's experience. Waited over 20 minutes to be rudely waited on. The food wasn't even what I ordered and nasty.
  • LV
    Larry Vaught
    Oct 28, 2025
    5.0
    Best service of any Wendy's in Kentucky by far
  • OJ
    Olivia Joy
    Oct 20, 2025
    5.0
    This is the best Wendy’s I’ve ever been to! My boyfriend and I stopped here on our way through town. The bathrooms were incredibly clean and well stocked! The person helping us, Ruth, was so kind and helpful and made us feel special. The food tasted hot, fresh, and came at a great price. We are so thankful for this Wendy’s stop that absolutely made our day!!! <3
  • AB
    Alissa Barnard
    Oct 1, 2025
    5.0
    Staff went above & beyond by offering to make my unique request for 'dog biscuits' with puppy-safe ingredients (no salt, condiments) and absolutely made my day
  • BD
    Bennett Daigle
    Sep 25, 2025
    1.0
    This place used to be awesome but now it's dirty as there's trash all over the lobby, and kitchen. When we walked in the girl said no when we tried to order so then later she let us order, we waited for 15 mines to get the MOST depressing food ever! Not to mention almost all the drinks in the machine are out and we saw people walking out because no-one took their order. This place must be improved or I dont see it being around for long.

Frequently Asked Questions About Wendy's

Is Topsham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.