Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and sticky floors.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items.
BB
Bobby B.
2 days ago
1.0
Went there several times and the lobby was closed. No wonder why Wendy’s is closing stores these big corporations have destroyed fast food chains
MC
Michael Crew
6 days ago
3.0
Maybe it's the snow but the last two times I went there they were severely understaffed.. I really hope they can get some people working there.
EM
Elizabeth Mccandless
Feb 17, 2026
1.0
Don't go to this location, this is NOT the first time we had to wait 20 or so minutes at the drive thru, we went here last Saturday night after seeing JP movie concert and our experience was HORRIBLE! we asked for the $8 biggie meal and LARGE brownie batter vanilla frosty, instead Jeff gave us a freaking SMALL! It says on the order LARGE, he was rude to my mom and I and even said when he gave us a size xl " don't expect it to happen again ", that is NOT good customer service at all and I've done customer service since 2011! Plus Jeff and his coworker were NOT wearing their Wendy's uniform, unprofessional! Plus you can't even call them, I've tried for 3 days and no one will pick it up at all! And their website says they're open 7am, but the sign on the drive thru says they don't open till 10am, so they're misleading us customers! I even did the customer survey and contact us section with my phone number and NO ONE will call us! This place really sucks, the way we treated, I would NEVER do that cause I follow the rules and if i said stuff like that, I would've been fired. Also it says on yelp review, they had 5 standards NOT met and they still passed, how can a restaurant pass 5 things that aren't met to standard?! That makes no sense whatsoever! And Jeff shutting the window on us when we're saying thank you, how rude! I do NOT recommend this place at all anymore and like I said, we are NOT going back, ever! They lost 2 customers and none of this is our fault
CB
Corey Boulet
Jan 26, 2026
2.0
Waited a while in line and floor was greasy
IC
Isabelle C
Jan 13, 2026
5.0
For the person who took my order, her name was Sky,
she was above and beyond what's expected,
I will definitely be back because of her kindness