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Five Guys

4.3
(1550 reviews)

Business Details

(207) 536-1012
https://restaurants.fiveguys.com/198-maine-mall-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 198 Maine Mall Rd in South Portland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
198 Maine Mall Rd, South Portland, ME
04106, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

4.3
1,550 reviews
5 stars
938
4 stars
370
3 stars
114
2 stars
38
1 star
90
  • RS
    Rob Sch
    Apr 18, 2026
    1.0
    Somehow ended up waiting 45min for my order on a moderate to low traffic time, a standard burger order at that. Food came out cold too
  • VG
    VintageClassic Gamer
    Apr 14, 2026
    2.0
    Not sure what happened to this place but it has drastically dropped in customer service. The place is usually packed. Not with customers but delivery drivers screaming at the staff to hurry up.
  • TC
    Timothy Concannon
    Mar 10, 2026
    1.0
    Awful experience; I'll never go back. SLOW and rude service. Waited 21 minutes past pickup time. Food was cold.
  • RE
    Recall of Experience
    Mar 7, 2026
    3.0
    I find five guys to be very over priced and over rated. The food is average at best. Like the soda options but I do not think 5 average burgers and 1 fry and milkshake should be 70$.
  • NB
    Nate Buczacz
    Mar 5, 2026
    5.0
    Food is always great. Service is hit or miss. The order takers usually look somehow simultaneously bored and impatient. Especially when they ask me something very quietly in a perpetual loud environment and I have to ask them to repeat themselves three times. Sorry, I can't hear you and i don't eat at this restaurant every 3 days. But the food is worth it. Is it worth the price? Barely. But in comparison to other fast food, honestly it's not too expensive.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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