Wendy's

3.5
1093 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
240 Main Mall Road, South Portland, ME
04106, United States

Hours

Reviews

3.5
1,093 reviews
5 stars
373
4 stars
255
3 stars
185
2 stars
79
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and kitchen, with complaints about sticky floors and overflowing trash.

Food Quality

While some customers enjoyed the food, many reported issues with cold or improperly prepared items, indicating inconsistency in food quality.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • EP
    EllaMinnow Pea
    4 days ago
    2.0
    Last three experiences: (#1) one topping left off the fresh-made salad; (#2) two chicken sammies came with fried chicken patty instead of grilled, which I had reiterated twice upon ordering; (#3) fried chicken sandwich was overcooked, burnt taste, dry and puney thin. Hence attempting to try the grilled chicken (unsuccessfully). What remains consistently GREAT is the chili and Frostys.
  • TL
    Tarajasmine Leighton
    Jan 3, 2026
    1.0
    Went and got a double big bacon classic after eating about half of it I looked at the burger and it was PINK and not just like a little pink like pink pink! The people there seemed kinda annoyed I asked for a fresh burger patty without the salt and pepper so my dog could have one and I didn't even end up getting that. I would've just ignored it if they were busy because I've worked at a wendys and get that things get overstimulating but there was only one car in front of us and noone behind us. I would suggest going elsewhere or just thoroughly checking your food before eating!
  • SS
    Stephanie Sgrulloni
    Dec 11, 2025
    4.0
    Always get a frosty and I have never had any issues. Order is always correct.
  • ML
    Maira Leon
    Dec 10, 2025
    1.0
    Drive through, ordered a single,burger was cold, I complained, rudely woman said came off the grill and closed the window, never again.
  • JD
    J Decesaro
    Dec 9, 2025
    5.0
    Smiling quick friendly polite cashiers

Frequently Asked Questions About Wendy's

Is S Portland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in South Portland?

The drive-thru at Wendy's in South Portland is open daily from 9:00 AM to 11:00 PM.