Wendy's

3.5
1087 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
240 Main Mall Road, South Portland, ME
04106, United States

Hours

Reviews

3.5
1,087 reviews
5 stars
372
4 stars
252
3 stars
185
2 stars
78
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, long wait times, and poor order accuracy.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area, including dirty floors and overflowing trash cans.

Food Quality

Several customers expressed disappointment with the food quality, mentioning cold items and incorrect orders.

Staff Attitude

Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.

Management Issues

Customers noted poor management practices, including lack of organization and inadequate staff training.
  • MG
    MK Gilrein
    Nov 3, 2025
    1.0
    I understand you get busy, but it was 3pm, had 5 people on, and they had product on the floor…. No one seemed to be stationed up front.
  • MH
    Mike Hanley
    Oct 23, 2025
    1.0
    Gross, I would give a negative star. The employees are trying their best but the company has had many years since profitable, and its easy to see why. DAve Thomas would be dissapointed.
  • DR
    Dean Rattigan
    Oct 18, 2025
    4.0
    Pleasant
  • BC
    Bruce Cohen
    Sep 25, 2025
    5.0
    I love their meat chili with beans. One packet of hot sauce is enough.
  • AF
    Amy F.
    Sep 10, 2025
    5.0
    This was my first time visiting a Wendy's! Food was made very promptly, fresh and very good value. The supervisor person was super nice helping me figure out the coupons.

Frequently Asked Questions About Wendy's

Is S Portland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.