Tropical Smoothie Cafe

3.7
421 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
45 Western Ave, South Portland, ME
04106, United States

Hours

Reviews

3.7
421 reviews
5 stars
193
4 stars
81
3 stars
39
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.

Food Quality

Customers reported inconsistent food quality, with issues such as incorrect orders, undercooked items, and unsanitary conditions.

Smoothie Issues

Many customers expressed dissatisfaction with the smoothies, citing them as watery, overly sweet, or poorly blended.

Cleanliness

Several reviews mentioned cleanliness concerns, including dirty dining areas and unsanitary food handling practices.

Management Problems

Frequent complaints about management and staff training issues, leading to poor service and operational inefficiencies.
  • RT
    Ryan Tilton
    Nov 2, 2025
    3.0
    Loaded with added sugar. I wanted a healthy fruit smoothie. I ordered one with only fruit listed as ingredients. It tastes sweeter than kool-aid. Milkshakes have less sugar. Only half-blended. Big ice chunks. Tastes bad and unhealthy.
  • KK
    Kevin Kimball
    Sep 1, 2025
    1.0
    Brought to the attention of the young lady that works there that there was no soap in the men's restaurant. She respond back with yeah, I know someone stole it. And then giggles, so if you know, someone stole the soap out of the menstruum.Why are you not putting soap in the men's room?Considering there was a young man working.I would avoid that place like the plague.They know There is no soap in the men's room which means they're not properly washing their hands when they touch your food people avoid this place
  • SJ
    Shay J
    Aug 19, 2025
    1.0
    Went in the drive thru tonight and the guy at the window put a $4 tip on my card without my consent. Wont be coming back. Last I checked it's illegal to charge someone for something without their authorization. I did speak to a manager the next day who said she would speak with him. She sounded genuine and apologetic so hopefully this won't continue happening to other people
  • ZL
    Zindaory Ly
    Jul 29, 2025
    1.0
    I went in twice today, ordered a smoothie the first time before going into work. The worker just left my smoothie on the counter, didn’t call out a name or the smoothie, just set it there and walked away. There were multiple people in the lobby, if I hadn’t ordered it in two cups I wouldn’t have known it was mine and I still checked to make sure it was what I ordered. Second time I came in they forgot my side and didn’t put my name on the bag, it was just a blank bag and I was hesitant to grab it, but there were only two cars in the drive through and my order in the lobby so I assumed it was mine .. really bad service lately. I can understand if it’s busy or understaffed, but they were staffed up and only two cars in the drive through and me as an online order. Other than that the lobby was empty and it seemed dead. Disappointed.
  • KK
    Kimberly Kingsbury
    Jun 23, 2025
    1.0
    Ordered on uber eats and they closed and didn’t contact me to get me my order

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.