Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as incorrect orders, undercooked items, and unsanitary conditions.
Smoothie Issues
Many customers expressed dissatisfaction with the smoothies, citing them as watery, overly sweet, or poorly blended.
Cleanliness
Several reviews mentioned cleanliness concerns, including dirty dining areas and unsanitary food handling practices.
Management Problems
Frequent complaints about management and staff training issues, leading to poor service and operational inefficiencies.
RT
Ryan Tilton
Nov 2, 2025
3.0
Loaded with added sugar.
I wanted a healthy fruit smoothie. I ordered one with only fruit listed as ingredients. It tastes sweeter than kool-aid.
Milkshakes have less sugar.
Only half-blended. Big ice chunks.
Tastes bad and unhealthy.
KK
Kevin Kimball
Sep 1, 2025
1.0
Brought to the attention of the young lady that works there that there was no soap in the men's restaurant.
She respond back with yeah, I know someone stole it. And then giggles, so if you know, someone stole the soap out of the menstruum.Why are you not putting soap in the men's room?Considering there was a young man working.I would avoid that place like the plague.They know There is no soap in the men's room which means they're not properly washing their hands when they touch your food people avoid this place
SJ
Shay J
Aug 19, 2025
1.0
Went in the drive thru tonight and the guy at the window put a $4 tip on my card without my consent. Wont be coming back. Last I checked it's illegal to charge someone for something without their authorization.
I did speak to a manager the next day who said she would speak with him. She sounded genuine and apologetic so hopefully this won't continue happening to other people
ZL
Zindaory Ly
Jul 29, 2025
1.0
I went in twice today, ordered a smoothie the first time before going into work. The worker just left my smoothie on the counter, didn’t call out a name or the smoothie, just set it there and walked away. There were multiple people in the lobby, if I hadn’t ordered it in two cups I wouldn’t have known it was mine and I still checked to make sure it was what I ordered. Second time I came in they forgot my side and didn’t put my name on the bag, it was just a blank bag and I was hesitant to grab it, but there were only two cars in the drive through and my order in the lobby so I assumed it was mine .. really bad service lately. I can understand if it’s busy or understaffed, but they were staffed up and only two cars in the drive through and me as an online order. Other than that the lobby was empty and it seemed dead. Disappointed.
KK
Kimberly Kingsbury
Jun 23, 2025
1.0
Ordered on uber eats and they closed and didn’t contact me to get me my order
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
Is there a drive-through service available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service daily from 7:00 AM to 9:00 PM on weekdays and Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM.
Can I order pickup or delivery from Tropical Smoothie Cafe?
Yes, you can order in-store pickup, curbside pickup, delivery, and same-day delivery through their app or website.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals with options like smoothies, wraps, flatbreads, bowls, and more.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is there seasonal or special holiday closure I should be aware of?
Yes, the cafe was closed on December 17, 2020; please check their website or contact them to confirm current holiday hours.
Are there any nearby locations I can visit before or after visiting Tropical Smoothie Cafe?
Yes, nearby you can visit The Sun Room tanning salon and bar, GLOW Tanning Spa, Buffalo Wild Wings for American-style wings, and Big Fin Poké for Hawaiian cuisine.
How can nearby businesses like Saco Bay Orthopaedic and Sports Physical Therapy enhance my visit to Tropical Smoothie Cafe?
After your physical therapy session at Saco Bay Orthopaedic and Sports Physical Therapy, you can conveniently stop by Tropical Smoothie Cafe for a nutritious smoothie or meal to complement your health routine.
Is Tropical Smoothie Cafe easy to find if I'm coming from nearby transit or shopping locations like AT&T Store?
Yes, Tropical Smoothie Cafe is located near the AT&T Store and other retail shops, making it convenient to visit for a refreshing meal while shopping in South Portland.