Business Details
About
Pizza Restaurant
Tucked between the Maine Mall and Home Depot (and adjacent to Maine Escape Games and Island Dog Brewing), the OTTO on John Roberts Road is South Portland’s best kept secret. With a dedicated parking lot and plenty of seating, this location is a great alternative to food court dining, and a must for pre-movie or post-brewery noshing.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.5
762 reviews
5 stars
515
4 stars
157
3 stars
38
2 stars
22
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the unique and delicious pizza options, particularly the gluten-free and specialty pizzas.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing long wait times and order mix-ups.
Cleanliness
There were complaints about the cleanliness of the establishment, particularly regarding tables and restrooms.
Pricing
Customers noted that while the pizza is good, some found it to be on the expensive side.
Staff Performance
Feedback varied on staff performance; some praised friendly service while others reported rude or inattentive behavior.
- EREdgar RNov 2, 20251.0Called to place an order Friday night at 4:30pm because their online service was down. I asked if I could pick up a single large pizza at 6pm, and the girl on the phone confirmed "we're pretty backed up now so should be ready at 6pm!" I then got a text at 5pm saying the order was ready. I'd been looking forward to it after working a very long day as an RN, and went to go pick up a cold pizza at 6pm like when I said I'd be by. When I got there, there was a single family in the entire restaurant and no one at the check-out. I waited patiently for almost five minutes, almost turning around and just going home without picking up my order and I sure wish I had! When the girl finally came to check me out, I paid like the exceptional customer that I am while she went to go supposedly grab my pizza. She then informed me that they didn't have it, that "this kind of thing happens a lot!" and that I could wait around for them to make it there on the spot. Not wanting to wait around for a 20+ minutes after working a 12 hour shift, I decided to leave and when I requested a refund for a non-existent pizza the girl at the desk informed me "yeah we have to do stuff for that on our end, hopefully it works out but if not let us know!" Yeah, right. Complete waste of time and spending $26 for NO pizza. I will never be going back here again which is too bad because I love pizza. Very disappointing experience overall.
- MFMayra FerminOct 31, 20251.0I ordered a pizza and 2 salads with chicken. Only received the pizza and 1 salad without the chicken.
- CCCindyOct 28, 20255.0We had the Mashed Potato, Bacon & Scallion and added pulled spicy pork! It was so delicious 😋
- TFTulsa FoodieOct 21, 20255.0We were needing a quick stop for lunch by the airport before flying home and chose this spot for pizza. We were delightfully surprised they had an Italian sandwich, not Maine style. The sandwich was delicious and that bread!! We also got the pulled pork with scallions pizza and added mushrooms and pepperoni- it was so good. The crust was thin with a perfect char. We couldn’t decide if the sandwich or pizza was better but all agreed if this place existed in Oklahoma, we’d be regulars.
- LBLisa BauerOct 20, 20255.0O I had no idea it was tucked back here called the last minute to get a pizza for my friends birthday - this New York girl says Otto's is excellent!
Frequently Asked Questions About OTTO
What type of cuisine does OTTO specialize in?
OTTO is a pizza restaurant specializing in various pizzas including their popular Mashed Potato Pizza, Boston Pizza, and Maine Pizza.
Where is OTTO located?
OTTO is located at 125 John Roberts Rd, South Portland, ME 04106, United States.
What are the regular opening hours at OTTO?
OTTO is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM, and on Friday and Saturday from 11:00 AM to 9:00 PM.
Does OTTO offer takeout and delivery services?
Yes, OTTO offers both takeout and delivery services for their customers.
Can I order OTTO's food online?
Yes, you can place your order online at https://order.ottoportland.com/order/otto-portland-john-roberts-rd.
Does OTTO have seating and parking options?
Yes, OTTO has plenty of seating available and a dedicated parking lot for customers, along with free street parking nearby.
Is OTTO family-friendly and accessible?
Yes, OTTO welcomes families and is wheelchair accessible, including accessible parking, entrances, seating, and restrooms.
What nearby attractions can I visit before or after dining at OTTO?
You can visit nearby attractions such as Maine Escape Games for some fun escape room entertainment and Island Dog Brewing to enjoy craft beers, both adjacent to OTTO.
Are there other dining options near OTTO?
Yes, nearby you can find Cousins Maine Lobster, a food truck and restaurant, which offers a different dining experience close to OTTO.
How can nearby places like Port City Athletics and Cross Fit Vindicta complement my visit to OTTO?
After a workout at Cross Fit Vindicta or training at Port City Athletics, you can conveniently stop by OTTO for a comforting pizza meal to refuel.