OTTO

4.4
461 reviews

About

Pizza Restaurant
This converted service station features a quick-serve counter, takeout, and delivery. Conveniently located off of Broadway, near Willard Beach, SMCC, and across from Red’s Dairy Freeze.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
159 Cottage Rd, South Portland, ME
04106, United States

Hours

Reviews

4.4
461 reviews
5 stars
308
4 stars
96
3 stars
17
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude service and lack of attention to food allergies.

Food Quality

Food quality is inconsistent; while many customers enjoyed the pizza, others reported issues with toppings, overcooked crusts, and missing ingredients.

Delivery Issues

Numerous complaints about delivery delays and incorrect orders, with some customers expressing frustration over long wait times.

Value for Money

Customers noted that while the pizza is delicious, some felt it was overpriced for the portion sizes and quality received.

Atmosphere

Limited indoor seating and carry-out only options were mentioned, with some customers appreciating the outdoor seating.
  • LR
    Lawless RW
    Oct 10, 2025
    4.0
    (Updated) Had some delivery issues BUT, the restaurant responded so professionally and truly cared about our experience. OTTO has a history of being fun, delicious and hits the mark for quality/value. Amazing customer service.
  • DC
    Dan Creeden
    Oct 8, 2025
    5.0
    Had pizza with Ricotta and basil ,to go it was great 👍
  • SE
    S ETodd
    Sep 29, 2025
    4.0
    It’s really only a carry out location. No fountain drinks, and there are only tables outside. Staff was friendly and helpful. Cobb salad chicken was dry and dressing was bland. Pizza was tasty and crispy.
  • CD
    Christie Davis
    Sep 29, 2025
    5.0
    I follow an influencer @autumn.acord who raves about this place so we had to try it on our vacay to Portland! Great pizza, did not disappoint. We got the hot honey, pepp and goat cheese. Bomb. Caesar salad was awesome too. We took it to Willard Beach not far down the road for sunset dinner.
  • CD
    Cherny Darling
    Sep 20, 2025
    2.0
    Horrible quality control. I ordered mushroom & bacon, the box said mushroom & bacon, but the mushroom was almost invisible. You pay extra for each topping, but I got cheated on the mushrooms. When I told my friend, she said that her orders from this Otto's (on Cottage Rd) are like that in general. Sometimes fine and sometimes one ingredient is almost missing. My crust was ok, but she reported that sometimes the crust is very overdone. Buyer beware.

Frequently Asked Questions About OTTO

What type of food does OTTO specialize in?

OTTO is a pizza restaurant known for its unique offerings like Mashed Potato Pizza and other Maine-style pizzas.

What are OTTO's operating hours?

OTTO is open daily from 11:00 AM to 9:00 PM.