McDonald's

3.4
1453 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
419 Gorham Rd, South Portland, ME
04106, United States

Hours

Reviews

3.4
1,453 reviews
5 stars
473
4 stars
308
3 stars
265
2 stars
137
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to be fulfilled.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and staff not addressing these mistakes.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and poor customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or improperly prepared food.

Cleanliness

Several reviews noted cleanliness issues, particularly with dirty tables and unsanitary conditions.
  • AB
    Alex Bouwens
    2 days ago
    1.0
    Been in the drive threw line for 20+ minutes and now im trapped and have to wait even longer just to get out now
  • AB
    Aaron Brown
    Nov 8, 2025
    1.0
    Pulled into the lot at 10:05 it’s now 1040 and I’m still waiting for my breakfast
  • CK
    Crispen Kelly
    Nov 8, 2025
    1.0
    The atmosphere is stressful, and the service is atrocious. Why can you not open the second drive-through? It’s been months and it’s the closer one to the restaurant. You just don’t actually want it so even though it would benefit every one of your customers because your employees aren’t smart enough to operate both of them, you’re just not gonna use it. This is why I hate McDonald’s. Always taking the easy way out
  • RD
    Richard Disselt
    Nov 5, 2025
    5.0
    food was good, homeless dude digging through the garbage really added to the atmosphere
  • SN
    Susan Naber
    Nov 2, 2025
    1.0
    I am aware that breakfast stops being served at 10:30. I arrived at the Drive-through line at 10:25. By the time I got to the window, it was 1031. The man on the other side of the microphone refused to serve me breakfast. I explained that I had been in line for five minutes and that it was only 10:31 and he didn’t care. He just kept repeating we are no longer serving breakfast! I will never go back

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 419 Gorham Rd, South Portland?

McDonald's is open every day from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.