Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
688 reviews
5 stars
226
4 stars
120
3 stars
124
2 stars
78
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, or dismissive during interactions.
Order Accuracy
Many customers reported consistent issues with incorrect orders, missing items, and confusion regarding pricing.
Food Quality
Feedback indicated a mix of experiences with food quality, including complaints about cold or burnt items, as well as some positive mentions of fresh and tasty food.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
Speed of Service
Customers frequently noted long wait times for orders, both in the drive-thru and inside the restaurant.
- JDjohn daleyNov 17, 20255.0They have Chicken McNuggets! You dip them in barbecue sauce, or hot mustard if you're feeling spicy. You have to try them.
- TRThomas Knight (Rusty)Nov 11, 20253.0McDonald’s is McDonalds. Great hash brown. Fair sausage, egg, and cheese muffin, great coffee. Nice waitress.
- JDJason DarlingOct 27, 20251.0This place has taken a serious plunge recently, The last two times ive gone there in the evening to use the drive thru ive had the same experience. Pull up to the drive thru and listen to the chipper pre recorded message, then an actual employee comes on....can i help you...i make the order,...then the mic just goes dead.... So i pull around to the pay window.... A girl is just standing there staring at me....says nothing. So i ask " how much?"....she tells me and i pay. Pull up to the next window....another girl is there,...doesnt look at me, doesnt speak to me, just stands there looking the other way for about 2 minutes....finally a bag is dropped near her and she just grabs it and side hands it to me out the window....no words, no smile, no eye contact. I drive off and fumble through the bag and grab a cheeseburger, looks like a mangled mess thats been sitting for hours. Whole experience was total rudeness and no customer service at all. Im sorry youre working at Mcdonalds but if you accept the job you should at least be courteous and friendly to customers.
- NDNMarie DonovanOct 26, 20255.0Better than saint johns
- ABAudrey BealOct 2, 20252.0Imagine getting a water instead of a soda and getting charged 12$ instead of the 8$ for a big machine meal because they wanted to ring it all in piece by piece. You say "why did you ring that in weird that's more expensive. The meal is 8$ ringing it that way is more." "OH we are saving you money this way." They say. No you're not baby. The big mac meal is 8$ for a burger fries and a drink. Just cuz I get a water and not a soda which is cheaper for you mind you doesn't mean to charge people extra. I got to the windows trying to explain the math and the lady just said here's the receipt it'll all make sense. Lol what is this
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 150 Waterman Dr, South Portland?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 5:00 AM to 10:15 PM every day, including same-day and no-contact delivery.
What are the drive-thru hours at McDonald's on Waterman Dr?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I place a mobile order or use mobile offers at this McDonald's?
Yes, McDonald's offers mobile ordering and mobile offers through their app.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available for customers at McDonald's South Portland?
Yes, WiFi service is available for customers at this location.
What nearby parks can I visit before or after dining at McDonald's?
Legere Park is a nearby park where you can enjoy outdoor activities before or after your visit.
Are there other food options close to McDonald's at 150 Waterman Dr?
Yes, nearby you can find South Portland House of Pizza and Dunkin' Donuts for alternative dining choices.
What nearby fitness facilities are close to McDonald's for a post-meal workout?
You can visit Anytime Fitness, Body of Work, or Full-Body Movement gyms located near McDonald's on Waterman Dr.