Brand Certified
Five Guys
4.3(1478 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
198 Maine Mall Rd, South Portland, ME
04106, United States
Certified by Five Guys • Mar 01, 2026
(207) 536-1012
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/198-maine-mall-rd
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 198 Maine Mall Rd in South Portland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
1,478 reviews
5 stars
892
4 stars
354
3 stars
110
2 stars
37
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and generous in portion, though some noted inconsistencies in temperature and quality.
Service
The staff received positive feedback for being friendly and helpful, although there were complaints about slow service during busy times.
Cleanliness
The dining area was often described as not well maintained, with reports of dirty tables and a dingy atmosphere.
Pricing
Many customers felt the prices were high for the quality of food received, with some expressing that they could find better value elsewhere.
- CSCharlie Smith4 days ago5.0Great food (especially the fries and shakes,) and a good atmosphere.
- FHFrank HenningsJan 11, 20263.0It's just a sloppy burger, tasty, but nothing exceptional. Staff is awesome, always upbeat and prompt. The dining area is dingy, not dirty but not well maintained. The speaker system or audio feed is broken, playing static mixed with loud crappy music.
- STSheryl TaylorDec 28, 20254.0Went for milk shakes peppermint is so good.
- BCBella CucumberDec 21, 20255.0Incredible burgers! Seriously large and delicious, not fast food poor quality! Excellent, choice meat and the best sweet potato fries in southern Maine!
- SCSeneca CorriveauDec 17, 20255.0Your way, right away. I appreciate the open kitchen design allowing you to watch them prep your food. We turn it into a guessing game, "is that one mine?" OH, and the superfluous amount of fries?! Yes please!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 198 Maine Mall Rd accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for Five Guys in South Portland?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-south-portland/menu.
Can I customize my burger or milkshake at Five Guys?
Absolutely! There are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What types of payment does Five Guys South Portland accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys have wheelchair accessible facilities?
Yes, this location has wheelchair accessible entrances, parking, and restrooms.
Is Five Guys located near any shopping stores where I can shop before or after eating?
Yes, Five Guys is near several retail stores including Aéropostale, DSW Designer Shoe Warehouse, dressbarn, Catherines, Five Below, and Dollar Tree, perfect for shopping before or after your meal.
Are there other dining options near Five Guys in South Portland?
Yes, nearby dining options include Super Great Wall Buffet, IHOP, and Umi Seafood & Sushi Buffet for a variety of cuisines.
How can I use nearby fitness or wellness centers in the area around Five Guys?
Planet Fitness is nearby for those interested in a workout before or after dining at Five Guys. Also, wellness services like Theory Wellness cannabis dispensary and Aspen Dental are nearby.
What is a convenient way to find Five Guys if I’m visiting the Maine Mall area?
Five Guys is located in Mallside Plaza at 198 Maine Mall Rd, South Portland, ME. The surrounding retail stores and restaurants like Aéropostale and IHOP can serve as landmarks to find the location easily.
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