Dunkin'

3.4
513 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
617 Broadway, South Portland, ME
04106, United States

Hours

Reviews

3.4
513 reviews
5 stars
189
4 stars
104
3 stars
76
2 stars
34
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.

Cleanliness

Customers reported unsanitary conditions, including dirty bathrooms and poor food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders and poor food preparation, leading to dissatisfaction.

Slow Service

Frequent complaints about long wait times in both drive-thru and in-store, with some customers waiting excessively for their orders.

Product Quality

Several reviews mentioned stale food and poorly prepared drinks, contributing to a negative overall experience.
  • TB
    Two Girls & a Bucket
    Dec 2, 2025
    1.0
    Highly recommend NOT coming to this Dunkin. If it’s not for their machines being down every day, but you’ll wait 20 minutes for a sandwich because everyone is standing around talking to each other . It was even more clutch when I asked the manager about a sandwich, she was extremely rude, and then walked away- not even finishing making sandwiches that were on the board. Don’t go here. Go to Starbucks, they are clearly the top option in this area.
  • TM
    Timothy Mulkern
    Nov 28, 2025
    1.0
    I had a deeply upsetting experience at this Dunkin’ Donuts. The staff disrespected a me, and I personally witnessed them refusing to serve a Black customer. Their behavior was racist and completely unacceptable. No one should be treated that way. Because of this incident, I will not be returning, and I will be filing a complaint with the franchise. This kind of discrimination has no place in any business.
  • AR
    Ash Rollins
    Oct 22, 2025
    1.0
    Gave me stale food, not even sure how this is still in business. Always have a bad experience.
  • EF
    EJ Fortin
    Oct 14, 2025
    3.0
    The automated service kiosk is not faster and doesn't make it easier! Kind of horrible. Then they forgot to make the item...
  • RD
    Raiden Dionne
    Oct 12, 2025
    1.0
    The worst experience I've had at a dunkin donuts in my life

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in South Portland, ME?

This Dunkin' location is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.