Dunkin'

3.3
697 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
325 Gorham Rd, South Portland, ME
04106, United States

Hours

Reviews

3.3
697 reviews
5 stars
266
4 stars
120
3 stars
75
2 stars
46
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, in both the drive-thru and inside the store.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty environments and exposed food items, which contributed to a negative experience.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior and lack of acknowledgment.

Management Issues

Multiple reviews suggested poor management and staffing problems, leading to operational inefficiencies and customer dissatisfaction.
  • LC
    Lonnie C
    1 day ago
    2.0
    Mobile Order, Drive Thru | Ordered a few drinks, donuts and a mini bagel set. One drink is made wrong, no donuts available that was listed in the app...but the mini bagels were good. Had to repeat "What donuts do you have available?" The employee seemed to be a little scatterbrained.
  • TS
    Terri Sturgeon
    2 days ago
    1.0
    Stopped here to get a coffee, I looked into the glass case where the pastries are and there were flies crawling all over the food, it was gross, I would recommend not buying any pastry from this location. We will never go there again.
  • LC
    Lola Chan
    Nov 15, 2025
    1.0
    I’ve ordered from the Duncan a good handful of times and each time I’ve ordered from here. My order is late. I work at the subway up on Western Avenue and I DoorDash their Dunkin all the time. This recent one I ordered a DoorDash order in my dasher said that there was no food in the store. I don’t know if that was true? Either way it took them an hour to try to get my food even to me. I had to cancel my order because I was just so frustrated.
  • JK
    James Keenan
    Nov 8, 2025
    1.0
    Took 40 minutes to get my food. 20 minutes in line, the. 20 minutes waiting in parking lot. Coffee completely wrong. I work next door, huge mistake coming here. Ownership should be ashamed
  • LW
    Leah Whitten
    Oct 15, 2025
    1.0
    Only car in drivethru had to wait 20 min, would of left but wanted to see how long it would take. Then lady at window, just ignored me not doing anything while I held my arm out to pass her my card, no other cars drove into parking lot to go in store or drivethru. Usually Dunkin's will post a sign if short staffed. Not sure this the case or not. But not busy at all 235 to 253 pm on a Wednesday. Then made my drink wrong.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in South Portland, ME?

Dunkin' in South Portland, ME is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.