Business Details
About
Mexican Restaurant
Chipotle South Portland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,617 reviews
5 stars
529
4 stars
313
3 stars
147
2 stars
119
1 star
509
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as filthy, with dirty tables, overflowing trash, and unsanitary conditions in food preparation areas.
Food Quality
Customers have experienced issues with food quality, including items being out of stock, poorly prepared, or tasting bad.
Customer Service
Service is often described as unfriendly or apathetic, with staff showing little urgency or care for customer needs.
Availability of Items
Many reviews mention that the location is often out of common menu items, leading to customer dissatisfaction.
Management Issues
There are numerous complaints about poor management and organization, contributing to the overall negative experience.
- JEJennifer Evans3 days ago5.0Great food, reasonably priced. Fun atmosphere.
- RSRichard StarkNov 16, 20253.0The tables were dirty and I never saw the staff wipe anything down during the 30 min I was there. The staff was friendly but perhaps they needed more staff. The food was fair overall.
- ASAidan SherlockNov 8, 20253.0The woman rolling the burritos didn’t know how to. The servings of meat were amazing but the floor was very dirty. The bathroom was on a whole new level of dirty and stink. Wouldn’t recommend going to the men’s bathroom.
- JSJustin ShurtzOct 21, 20251.0Worst chipotle I’ve ever been to. They are always out of everything every time I go in the store. I work for an airline and they put us up at the double tree there. But the service is always horrible. Even in our company app, everyone puts in the comments to avoid this place. I don’t know why I even tried to give it another shot.
- FLFaith LdostieOct 14, 20255.0The man who made my bowl was so nice, I felt bad becuase i asked for lettuce after he closed the lid but he opened it back uo and said no worries. :) There was maybe 8 people ahead of me and I only had to wait maybe 10 or 15 minutes total. The food is made quick. There was alot of place to sit even though alot of people were there.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Portland offer?
Chipotle South Portland offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in South Portland?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does the South Portland Chipotle offer pickup and delivery services?
Yes, Chipotle South Portland provides both in-store pickup and delivery options.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in South Portland by phone or email?
You can reach them at +1 207-775-7730 or email ME.1536.SouthPortld@chipotle.com.
Does Chipotle South Portland accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Where is Chipotle Mexican Grill located in South Portland?
It is located at 359 Maine Mall Rd, near the Wyndham Hotel and across from the Maine Mall in Cumberland, South Portland, ME 04106.
What popular shopping and retail locations are near Chipotle South Portland?
Nearby popular places include the Maine Mall, Brookstone, Brighton Collectibles, Lane Bryant, Payless ShoeSource, and American Eagle Outfitters, making it convenient to combine shopping with dining.
Are there accommodation options close to Chipotle Mexican Grill in South Portland?
Yes, the DoubleTree by Hilton Portland Maine hotel is nearby, ideal for visitors looking for convenient lodging near dining options.
What other food and beverage options are available near Chipotle in South Portland?
Starbucks and Blue Wave Grille are nearby, providing additional coffee, beverage, and dining choices before or after your visit to Chipotle.