Chipotle South Portland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Food Availability
Customers frequently reported that the restaurant was out of various staple items, including rice, beans, and chips, leading to dissatisfaction with their meals.
Customer Service
Many reviews mentioned unfriendly and unhelpful staff, with some customers experiencing rude behavior and poor service during their visits.
Food Quality
Several customers complained about the quality of the food, citing issues such as cold meals, poorly prepared items, and unappetizing flavors.
LT
Lance Taylor
Dec 30, 2025
1.0
Always out of something beans, salsa, chips, queso, rice you never know what will have or not. doesn’t matter the time of day. Go to any where else if you need chipotle go to another one.
PM
Pamela Morrill
Dec 30, 2025
5.0
Mhhhhhmmmmm love me some Chipotle
EC
Ethan Cannu
Dec 1, 2025
2.0
No ice, warm flat soda, dirty grill, half of tables covered in food
JE
Jennifer Evans
Nov 21, 2025
5.0
Great food, reasonably priced. Fun atmosphere.
RS
Richard Stark
Nov 16, 2025
3.0
The tables were dirty and I never saw the staff wipe anything down during the 30 min I was there. The staff was friendly but perhaps they needed more staff. The food was fair overall.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Portland offer?
Chipotle South Portland offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in South Portland?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does the South Portland Chipotle offer pickup and delivery services?
Yes, Chipotle South Portland provides both in-store pickup and delivery options.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in South Portland by phone or email?
You can reach them at +1 207-775-7730 or email ME.1536.SouthPortld@chipotle.com.
Does Chipotle South Portland accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Where is Chipotle Mexican Grill located in South Portland?
It is located at 359 Maine Mall Rd, near the Wyndham Hotel and across from the Maine Mall in Cumberland, South Portland, ME 04106.
What popular shopping and retail locations are near Chipotle South Portland?
Nearby popular places include the Maine Mall, Brookstone, Brighton Collectibles, Lane Bryant, Payless ShoeSource, and American Eagle Outfitters, making it convenient to combine shopping with dining.
Are there accommodation options close to Chipotle Mexican Grill in South Portland?
Yes, the DoubleTree by Hilton Portland Maine hotel is nearby, ideal for visitors looking for convenient lodging near dining options.
What other food and beverage options are available near Chipotle in South Portland?
Starbucks and Blue Wave Grille are nearby, providing additional coffee, beverage, and dining choices before or after your visit to Chipotle.