Brand Certified
Chipotle Mexican Grill
3.2(1554 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
359 Maine Mall Rd, South Portland, ME
04106, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(207) 775-7730
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/me/south-portland/359-maine-mall-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1536
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Portland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
1,554 reviews
5 stars
511
4 stars
303
3 stars
139
2 stars
114
1 star
487
What are people saying?
AI-generated from recent customer reviews
Food Availability
Customers frequently reported that the restaurant was out of key ingredients like rice, beans, and vegetables, leading to disappointment.
Cleanliness
The establishment was consistently described as filthy, with dirty tables, overflowing trash, and unsanitary conditions.
Customer Service
Many reviews highlighted poor customer service, with staff displaying unfriendliness, lack of urgency, and even arguing in front of customers.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or lacked flavor, with some items being inedible.
- AZAshley ZimmermanFeb 15, 20261.0Like every Chipotle in the Portland area, it's complete trash. Always out of something. One time they were out of cheese, but had 10+ blocks of cheese on the prep counter waiting to be shredded with like 10 employees in the back doing god-knows-what. Seriously, I'd never see a Chipotle in the area that well-staffed yet somehow one of the primary ingredients couldn't be prepped. One time, half of the rice was totally uncooked so I almost broke a tooth on all the hard, uncooked rice pieces. And like every Chipotle in the Portland area, they are always out of fajita veggies at any given time of the day. I don't think they even bother to prep them in the morning anymore. Literally the last 10+ times I've gone to a Chipotle in the area over the last few months, they've been out of fajita veggies. Everything is always over-salted. Store is always filthy. For some reason I went there again today thinking it was going to be different (my fault for being naively optimistic, but sometimes I'm craving Chipotle and I've struck out the last 10 times I've tried) and of course they were out of fajita veggies at 2pm. Also, there were a bunch of boxes and other shit largely blocking the men's bathroom door, so good luck getting in there if you have a wheelchair or other mobility issue (pic attached). I basically never wrote reviews, let alone negative ones, but all of the Chipotles in the area (Portland, South Portland, Westbrook, Windham at the very least) have been so cursed for years that I felt compelled to. Just avoid all of them, no use even trying anymore.
- JHJeffrey HolshouserFeb 15, 20261.01:15pm on a Sunday afternoon and they didn’t have vegetables (onions and peppers). They said they were out and I said I would wait for some to be cooked and they said they were out for the rest of the day. Guy cooking chicken had gloves on but playing with his phone. We all know phones are not the cleanest. Tables were dirty and trash was overflowing. Wouldn’t recommend.
- LTLance TaylorDec 30, 20251.0Always out of something beans, salsa, chips, queso, rice you never know what will have or not. doesn’t matter the time of day. Go to any where else if you need chipotle go to another one.
- PMPamela MorrillDec 30, 20255.0Mhhhhhmmmmm love me some Chipotle
- ECEthan CannuDec 1, 20252.0No ice, warm flat soda, dirty grill, half of tables covered in food
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Portland offer?
Chipotle South Portland offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in South Portland?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does the South Portland Chipotle offer pickup and delivery services?
Yes, Chipotle South Portland provides both in-store pickup and delivery options.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in South Portland by phone or email?
You can reach them at +1 207-775-7730 or email ME.1536.SouthPortld@chipotle.com.
Does Chipotle South Portland accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Where is Chipotle Mexican Grill located in South Portland?
It is located at 359 Maine Mall Rd, near the Wyndham Hotel and across from the Maine Mall in Cumberland, South Portland, ME 04106.
What popular shopping and retail locations are near Chipotle South Portland?
Nearby popular places include the Maine Mall, Brookstone, Brighton Collectibles, Lane Bryant, Payless ShoeSource, and American Eagle Outfitters, making it convenient to combine shopping with dining.
Are there accommodation options close to Chipotle Mexican Grill in South Portland?
Yes, the DoubleTree by Hilton Portland Maine hotel is nearby, ideal for visitors looking for convenient lodging near dining options.
What other food and beverage options are available near Chipotle in South Portland?
Starbucks and Blue Wave Grille are nearby, providing additional coffee, beverage, and dining choices before or after your visit to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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