Dunkin'

3.8
436 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skowhegan, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
175 Water St, Skowhegan, ME
04976, United States

Hours

Reviews

3.8
436 reviews
5 stars
199
4 stars
93
3 stars
60
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor order handling.

Order Accuracy

Numerous customers reported issues with incorrect orders and confusion during the ordering process, particularly in the drive-thru.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a messy environment, especially during busy times.

Product Quality

There are mixed reviews regarding the quality of coffee and donuts, with some customers praising them while others complained about stale or poorly made items.

Speed of Service

Service speed is frequently criticized, with many customers experiencing long wait times, especially in the drive-thru.
  • DR
    DEBORAH REYNOLDS
    Nov 12, 2025
    3.0
    I felt it could be cleaner and more help. It took 10 minutes to get my sm coffee. The two ladies working, we're nice, and was doing their best.
  • TS
    Tara Savage
    Nov 4, 2025
    2.0
    I am addicted to the new Sabrina’s daydream and get it almost daily in one location or another. The last several times on water street it has been very sub par. Got two today for myself and a helper and it was nearly pure white instead of pink. I was already home before I tried it and hadn’t noticed until it was too late. I didn’t have 20min to go back and have them fix it. Went back in the afternoon with a picture of it and to ask for another and they refused without the actual drink. I am disappointed they wouldn’t make another with a pic with today’s date showing a clear problem with the drink The avocado toast was cold too but I didn’t much care about that. It was the drink I look forward to daily and sometimes multiple times a day I wanted them to make another one of. I threw mine away. They told me I had to bring it back. I guess I should have known that but it was hours later. They’d probably blame me for it because it was hours later anyway I’ll just save my money and stop going to either of them here in town. Ps it’s always good when Ginger makes it.
  • SA
    Sara A
    Sep 26, 2025
    1.0
    On September 26, I went to this dunkin and order my usual small frozen hot chocolate with whipped cream and extra drizzle. This is the 7th time they have messed up my order. I even shouted my order at the speaker for them to get it right and they still didn’t. They need to retrain the employees. They were also very rude to me a few times. All I asked was for them to remake my order very nicely and they flat out told me no. Do better.
  • RC
    Reno Cyr
    Sep 8, 2025
    4.0
    The Dunkin on Water Street is my go to place for iced coffee and occasional Boston Cream donut. Most of the I utilize the drive-thru. It is a popular place so the wait can be some. Normally pretty satisfied customer but been some issues through years. Still like going there!
  • PC
    Philip Curtis
    Sep 3, 2025
    5.0
    Fast and driendly

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Skowhegan, ME?

Dunkin' in Skowhegan, ME is open daily from 4:00 AM to 8:00 PM on Monday through Wednesday, and from 4:00 AM to 9:00 PM on Thursday through Sunday.

Does Dunkin' in Skowhegan offer delivery and curbside pickup?

Yes, Dunkin' in Skowhegan offers both delivery and curbside pickup services for customer convenience.