Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scarborough, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff and slow service, with many customers expressing frustration over their experiences.
Staffing Issues
Many customers noted that the location is frequently short-staffed, leading to long wait times and inadequate service.
Order Accuracy
Several customers reported receiving incorrect orders, indicating a lack of attention to detail in fulfilling requests.
Cleanliness and Maintenance
Feedback indicated that the location is often dirty and poorly maintained, contributing to a negative customer experience.
Product Availability
Customers frequently mentioned that items were out of stock, including food and drink options, which affected their overall satisfaction.
AB
Anna Bands
5 days ago
1.0
All I did was ask to have two items removed from my drive-thru order, and instead of simply fixing it, the staff yelled at me with an attitude saying, “Next time aren’t removing anything, we’re so backed up.” When I asked them to speak to me with respect, multiple staff members started attacking me.
They threw my money back at me through the window instead of handing it back normally. That is not how you treat your customers. It is unacceptable no customer deserves to be treated in that poor manner. I won’t be returning.
KL
Kim Levesque
Nov 17, 2025
1.0
I came through last week to get coffee and 2 orders of hash browns. A short male with brown hair and a pony tail told me they were out of hash browns. He took my order immediately with attitude. Why work in customer service if customers are a “inconvenience” the kid openly said that he wasn’t going to get out till 8 pm because people kept coming. Absolutely ridiculous behavior and won’t be coming back. I’ve had this issue with this employee many times before refusing to sell food at around 3pm. Don’t waste your time here if he’s working!
TF
taiga fernandez
Nov 17, 2025
1.0
I come to this Dunkin everyday and always see the employees seemingly closing alone! I can’t imagine how stressed they are. There’s this one blonde girl who closes alone who works extremely hard to get our orders out and is very sweet and clearly very experienced and I feel so bad when she’s stressed. Please get more employees on closing as an ex employee of Dunkin this is ridiculous. Especially since this one is right off the highway I can’t imagine how busy they get.
JB
Jay Burns
Nov 7, 2025
1.0
The coffee cups in the top of the lid, smell and taste like hand, lotion or perfume
DT
Dawn Tarnowski
Sep 8, 2025
3.0
Service time was slower due to being short on staff, but food and drink were made perfectly.
What are the regular operating hours of this Dunkin' location in Scarborough, ME?
This Dunkin' location in Scarborough, ME is open daily from 5:00 AM to 6:00 PM.
What special holiday drinks can I try at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services.
Can I order ahead for a quick grab-and-go experience?
Yes, you can order ahead using the Dunkin’ mobile app for a fast grab-and-go experience, including via the drive-thru.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, brunch, and lunch meals.
Does this Dunkin' location have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Can I find free Wi-Fi at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
What nearby places can I visit before or after stopping by Dunkin'?
Nearby places include Sea Dog Brewing Company, Famous Dave's Bar-B-Que, and Shawnee Peak ski resort, great options for dining, drinks, and outdoor activities.
Are there any nearby automotive services around Dunkin' in Scarborough?
Yes, Golden Nozzle Car Wash, Irving Oil gas station with car wash services, and Goodyear Commercial Tire & Service Centers are nearby for your automotive needs.
How can I get to this Dunkin' location if I am visiting nearby shopping or outdoor stores?
If you’re visiting nearby stores like Cabela's outdoor gear, Sunglass Hut eyewear, or Golf & Ski Warehouse, Dunkin' is conveniently located on Payne Rd in Scarborough for a quick coffee or snack break.